Customer Service Agent
2 weeks ago
**Job Description**:
Are you looking for a new role in the new year?
If the answer is yes we may have the perfect role for you
**Customer Service Agent** (no sales calls)
Banking Industry account Opening Centre
**Start Date** - 12/01/2023
**Edinburgh** (The Gyle)
**Monday - Friday 09:00 - 17:00 NO WEEKENDS**
Start a new career path today within the Financial Industry. No experience necessary. Full training provided. Opportunities to work from home once fully trained.
Pertemps have great opportunities available working with a UK leading Bank, with a likelihood of being made permanent within the job role alongside future opportunities for career development.
**What's in it for you?**- Great rates of pay, starting pay rate £10.63ph- 35 hour working weeks, 7 hour working days- Great shift patterns- Possibility of extension / permanent contract direct with the bank- The opportunity to work alongside a fantastic, supportive, fun team- Potential opportunities to work from home once fully established within your job role- Generous holiday allowance- Fantastic state of the art work facilities- A work environment where you will feel encouraged and valued- Work for a business that are passionate about diversity and equal opportunities.**What skills will this role provide you?**
- Advance your computer skills- Database management skills- Professional working environment experience- Customer, Colleague and Client collaboration skills- Personal development- Experience of working within an office environment**Job Role**:
- Deliver an excellent customer experience over the phone to ensure customer's need are met to the highest standard.- Customer relationship management- Providing outcomes to customers queries and escalation of customer queries where required- System and database updates- Team meeting attendance- Administration duties
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