Customer Service Advisor

2 months ago


Edinburgh, United Kingdom Recruitment Avenue Full time

You will be responsible ensuring customer satisfaction by assisting customer in expediting the conclusion of their vehicle rental experience and making them feel valued while they wait.

As a Customer Service Returns Agent, you will be greeting customers as they return their rental car back to Edinburgh Airport.

In the role you will secure vehicle keys from the customer upon return and confirm necessary documentation and checks are performed as needed.

**Salary -** £10.42ph plus £3 per vehicle damage check that are signed by the customer

**Responsibilities**:

- Put a smile on customers’ faces when you provide them with excellent service
- Ensure car is ready for the next customer by inspecting and recording for new damages and checking petrol levels and mileage
- Greet all customers using prescribed, appropriate dialogue as they arrive on the dealership
- Remind customer to check for personal belongings.
- Advise and review rental charges; and provide an accurate receipt to the customer.
- Provide information in a professional and courteous manner regarding transportation to the airport terminal.
- Inquire about service, satisfaction and document dissatisfaction.
- Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
- Keep car park organized for ease of access and traffic flow
- Understand the damage loss report reporting procedure

**Key Skills/Experience Needed**:

- Must have 6 months of customer service/sales experience
- Valid Driver’s License
- Willingness to work outdoor in weather conditions with moderate noise level
- Basic computer skills (typing, data entry)

**Job Types**: Full-time, Permanent, Zero hours contract

**Salary**: £10.42 per hour

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person



  • Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers. £30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits...


  • Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.£30,000 + Private Medical + Pension + Income Protection + Great Flexible BenefitsCustomer...


  • Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.£30,000 + Private Medical + Pension + Income Protection + Great Flexible BenefitsCustomer...


  • Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.£30,000 + Private Medical + Pension + Income Protection + Great Flexible BenefitsCustomer...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 0821079852 Applicants **£25,000 Per Annum** - Full Time**Temporary** **Edinburgh, City of Edinburgh** **Customer Service And Call Centre** **Job Description**: **Job Title**:Customer Service Advisor - **Start Date**:ASAP - 3 Months Contract (Possible Extension) - **Location**: Edinburgh EH2 - **Salary**:£25,000 per...


  • Edinburgh, United Kingdom Diligenta Full time

    **Salary**: From £20000-£23000 **Customer Service Advisor - Edinburgh**: **Summary of the role**: - Our working hours are 37.5 hours per week, **Monday to Friday** between 8am and 6pm (flexible hours available) - **No evening or weekend shifts** that would impact on your family and social lives! - The starting salary is £21,500 per year, with a pay...


  • Edinburgh, United Kingdom Diligenta Full time

    **Salary**: From £20000-£23000 **Customer Service Advisor - Edinburgh**: **Summary of the role**: - Our working hours are 35 hours per week, **Monday to Friday** between 8am and 6pm (flexible hours available) - **No evening or weekend shifts** that would impact on your family and social lives! - The starting salary is £21,500 per year, with a pay review...


  • Edinburgh, United Kingdom Diligenta Full time

    **Salary**: From £20000-£23000 **Customer Service Advisor - Edinburgh**: **Summary of the role**: - Our working hours are 35 hours per week, **Monday to Friday** between 8am and 6pm (flexible hours available) - **No evening or weekend shifts** that would impact on your family and social lives! - The starting salary is £21,500 per year, with a pay review...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are delighted to be working with our public sector client to recruit for a number of Customer Service Advisors (Inbound Calls) in central Edinburgh. Role - Customer Service Advisor (Inbound Calls) Location - Edinburgh City Centre Duration - temporary, ongoing Start date - Immediate start Hours of work - Monday - Friday 0830 -...

  • Customer Service Advisor

    17 minutes ago


    Edinburgh, United Kingdom LinkPoint Resources Ltd Full time

    Reference: - MH CSA 485421- Sector: - Account Manager, Administration, Brand Manager, Digital Marketeer, Events, General & Other, Marketing, Marketing & Business Development, Office Management, Office Support, Other, Other, Receptionist- Salary: - £30,000 Per Annum- Benefits: - Private Medical + Pension + Income Protection + Great Flexible Benefit-...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: Job Title: Customer Service Advisor Location: Central Edinburgh Hours: 36 hours, Monday - Friday between 0830 - 1700 Start Date: Immediate Duration: Temporary, ongoing Pay rate: £11.81 per hour We are seeking a highly motivated and customer-focused individual to join our public sector client as a Customer Service Advisor. You will be...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 263100559**£12.81 Per Hour** - Full Time**Temporary** **Edinburgh, City of Edinburgh** **Customer Service And Call Centre** **Job Description**: **Join Our Team as a Customer Service Advisor!** Are you passionate about making a positive impact on people's lives? Pertemps is currently recruiting dedicated individuals like...


  • Edinburgh, United Kingdom Relay Group Ltd Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional service to our clients and assisting them with their inquiries and concerns. **Responsibilities**: - Analyze customer inquiries and provide accurate and timely...


  • Edinburgh, United Kingdom Mettle Full time

    **Customer Service & Operations**, **Customer**: **Customer Service Advisor**: Edinburgh, United Kingdom Permanent Full Time R-00227290 **Power up what you do**: **This role is in Mettle**: Mettle is for sole traders and limited companies with up to two owners (only one owner can access the account). Our people work differently depending on their jobs...


  • Edinburgh, United Kingdom Mettle Full time

    **Customer Service & Operations**, **Customer**: **Customer Service Advisor**: Edinburgh, United Kingdom Permanent Full Time R-00227290 **Power up what you do**: **This role is in Mettle**: Mettle is for sole traders and limited companies with up to two owners (only one owner can access the account). Our people work differently depending on their jobs...


  • Edinburgh, United Kingdom Search Full time

    Customer Service Advisor Full Time Temp to Perm Edinburgh Hybrid Are you a skilled Customer Service Advisor seeking a fresh opportunity? Are you interested in working for a dynamic company with flexible work-from-home options in Edinburgh? This leading global client offers a chance to advance your career with a competitive salary of £25,000. You will...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Are you a Customer Service Professional that is confident at dealing with complex queries?** **Have you previously worked in Financial Services within either the Banking, Pensions or Insurance industry?** **Do you have a passion for making a difference to customers lives?** **Our client, one of the UK's leading financial...


  • Edinburgh, United Kingdom Barclays Full time

    **Customer Service Advisor** **Edinburgh** **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...


  • Edinburgh, United Kingdom Switch Advisor Consultancy Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a Customer Service Assistant, you will be responsible for providing exceptional service to our customers and ensuring their needs are met in a timely and professional manner.. **Duties**: - Answer incoming customer inquiries in person -...


  • Edinburgh, United Kingdom Search Full time

    Customer Service Advisor Our client is one of the leading manufacturers in the country and is currently on the look out for Customer Service Advisor's who are passionate about helping people to join their operations team in the City Centre of Edinburgh ASAP on a full time permanent basis due to growth in this area. Salary - £22,672 Working Hours - Monday...