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Agents Visits Admin Assistant

2 months ago

Edinburgh, United Kingdom Scottish Prison Service Full time

To provide general administrative services for Agents Visits. Facilitate a booking service for Agents Visits (including a variety of other service providers), co-ordination of Video Conferencing facilities for the Appeals Courts and other court services. This role is the point of contact for visiting agents, Police, external partner agencies, SPS establishments and the Appeal Courts.
- ResponsibilitiesCo-ordinate and facilitation of the video conferencing facility for the purpose of the Agents Visits and the Appeal Courts and Sheriff Court.

Operate the Video Conferencing equipment and check the identity of the caller before authorising Prison staff to bring in the prisoner.

Update prisoner records including Prisoner Record System (PR2) and also organise data and maintain accurate records.

To communicate professionally and effectively with internal and external enquiries

To maintain accurate filing systems within the Agents/ Visits.

To carry out any other administrative duties as required by the Gate/Visit FLM.

**Person Specification**
- Qualifications Requirements2 National 5 at Grade C or above (including English & Maths/Arithmetic) or equivalent qualifications or relevant experience

**ESSENTIAL**
- Experience RequirementsCompetent and experienced in all aspects of administration.

**ESSENTIAL**

Competent in the use of Microsoft Office packages including Excel, Word, Outlook etc.

**ESSENTIAL**
- Knowledge Skills RequirementsAbility to prioritise workload to meet departmental and organisational deadlines

**ESSENTIAL**

Excellent skills in both written and verbal to communicate confidently and effectively

**ESSENTIAL**

Ensure accuracy and attention to detail

**ESSENTIAL**

Ability to work individually and as part of a team

**ESSENTIAL**
- Selection method 1- Interview

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