Summer Student Welfare Officers

6 months ago

London, United Kingdom Bayswater Education Full time

Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educate and inspire global people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad - whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves.

Bayswater Education offers:

- High Quality Language Courses in 10 year-round locations across 5 countries - UK, France, South Africa, Cyprus & Canada
- Career-focused Short Courses for Generation Z in London, Paris and Online like Digital Marketing or Fashion - Bayswater College bayswater.ac

Designed for today’s young people, our network of centres offers a chance to learn valuable vocational skills, inspire life-changing experiences and teach them the value of giving back. For every week of tuition that a student studies with us, we give a week of education to underprivileged people from where our students are recruited. We look beyond our borders; we embrace new cultures and are richer for it. We give access to education from the heart of London to the rest of the world.

We are looking for experienced and enthusiastic summer staff to deliver successful experiences for our students.

London
- University of Greenwich (Greenwich Campus)
- 28th June to 13th August

London
- University of Westminster (Harrow Campus)
- 28th June to 13th August

Oxford
- Oxford Brookes University (Headington Campus)
- 28th June to 6th August

Cyprus
- UCLAN University

**General Duties and responsibilities**
- Must attend senior training course
- Provide the best possible language learning experience, through excellent customer service
- Support students throughout their courses, ensuring their enjoyment and maximising their involvement; first point of contact for anything they need, including pastoral support
- Liaise with the Bayswater team on bookings and requirements to ensure appropriate arrangements are made for all students taking into account any specific requirements the players may have
- Act as the main safeguarding appointed person at the centre
- Participate in management and Group Leader meetings
- Complete weekly administrative duties in a timely manner
- Assist the Centre Manager with the day-to-day running of the centre
- Build strong, collaborative relationships with facility providers (accommodation, catering, classrooms etc.), ensuring that services are delivered in line with our agreement and dealing with problems effectively
- Ensure welfare is a priority and the Safeguarding Policy is adhered to; report suspicions, allegations, or incidents to the designated member of the operations staff
- Hold daily/weekly meetings to ensure the students are happy and safe. Record all feedback on school database
- Liaise with Accommodation & Welfare departments at Bayswater and report any necessary feedback
- Remain vigilant, and ensure that students and colleagues’ safety is a priority at all times
- Support the activity team in the running of all activities and excursions; making sure they are interesting and educational, and ensuring all safeguarding and welfare requirements are fulfilled
- Support Bayswater in retaining its accreditations, for example British Council
- Attend the airport for meet and greets
- Any other ad-hoc duties as required

**What We Are Looking For**

**Essential**
- Must hold an up-to-date DBS check
- Previous experience working with children and/or teenagers
- Safeguarding or welfare qualification or experience of working in this area
- Put the students at the heart of everything they do and have a passion for delivering great service
- Flexible and adaptable to a fast paced, ever changing environment
- Ability to manage and create programmes
- Able to complete all types of administration duties
- Energy and enthusiasm
- Ability to create and sustain working relationships with children and young adults
- Excellent interpersonal skills
- Strong leadership skills
- A team player who encourages and supports their colleagues
- Capable of acting on own initiative
- Must be fluent in English
- Must be eligible to live and work in the UK

**Desirable**
- Safeguarding Level One qualification or equivalent
- Previous experience at summer camps
- Current first aid certificate
- An appropriate qualification (e.g., Playwork, Childcare or Sports Leadership)

**Legal Requirements**
- Eligibility to live and work in the UK
- Enhanced DBS Disclosure

**Salary and Benefits**
- Salary of £516.30 per week. This includes a deduction of £63.70 for your room and board. For full salary breakdown please see the job overview on our website.
- You are entitled to statutory holiday entitlement of 5.6 weeks holiday pro rata.
- Accommodation and full board provided
- A strong co

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