Customer Service Administrator

2 weeks ago


Derby, United Kingdom SF Recruitment Full time

SF Recruitment need an experienced Customer Service Advisor to join a key client of ours based in Raynesway, Derby. This is initially a temporary position for 3 months with the view to be reviewed. Our client is in desperate need of a committed and reliablecustomer service professional who can give a helping hand during a busy period.
They are looking for confident people, who can always provide an excellent customer experience, therefore you will need to have a good telephone manner and must be a confident communicator.
Main duties will include
- Take high volumes of incoming calls relating to our services and products
- Help processes orders on our internal systems and give advice on products
- Take payment transactions
- Resolving any customer issues
- Offer advice and key information on new products and upcoming offers
- Help with marketing material
- Handling customer complaints with a calm demeanor



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