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Performance Improvement Business Partner

3 months ago

Salford, United Kingdom ForHousing Full time

**Date Posted** 13/03/2024

**Application Closing Date** 10/04/2024 23:59

**Hours** 36 per week

**Salary** £32,000 per annum

**Location** Salford

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.

As part of our Performance team, you’ll support ForHousing with understanding and reporting on performance, and delivering service improvements.

**Why ForHousing?**
- Hybrid working - most of your time can be spent working at home, or you’re free to spend more time in the office if you prefer.
- Agile working - we are outcome driven, so we empower you to do your best work, in the way that works best for you.
- STAR - through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
- Smartech - purchase technology or white goods and spread the cost.
- Wellbeing centre - gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
- Cycle to work scheme - save up to 40% on bikes and equipment.
- Employee Assistance Programme - access to a 24/7 counselling and support helpline.

**What you’ll be doing**:

- Working with teams to calculate and report performance to a wide range of stakeholders.
- Carrying out checks to ensure reported performance is accurate.
- Leading on benchmarking exercises to compare performance to other organisations.
- Evaluating the impact of services delivered to tenants.
- Using Power BI and performance management systems to calculate and report performance.
- Supporting projects to improve services.

**What we’re looking for**:

- Understanding of analytical tools and business intelligence software.
- Understanding of security and data privacy.
- Experience of performance frameworks and systems.