![Zenith PA](https://media.trabajo.org/img/noimg.jpg)
Administrator/customer Service
2 weeks ago
**About us**
Zenith PA is a business based in Birmingham. We are professional PA and Call Handling Solution Company.
Whether it’s appointment scheduling, call overflow handling, or live chat management, we adapt to our clients unique requirements and work in harmony with their existing processes.
**Responsibilities**:
- Answer incoming customer calls and making outbound calls. Respond to customer inquiries in a professional and timely manner
- Provide excellent customer service by addressing customer concerns, resolving issues, and ensuring customer satisfaction
- Communicate effectively with customers to gather information, clarify details, and provide accurate and helpful information
- Perform data entry tasks to update customer records and maintain accurate documentation
- use variety of softwares such as Microsoft Office and CRM's
Qualifications:
- Strong phone etiquette skills with the ability to handle a high volume of calls professionally and efficiently
- Fluent in English with the ability to communicate effectively
- Strong analytical skills to assess customer needs and provide appropriate solutions
- Excellent communication skills, both verbal and written, to effectively interact with customers and colleagues
- Proficient in data entry to accurately update customer records and maintain organized documentation
Zenith PA is a business based in Birmingham. We are professional PA and Call Handling Solution Company.
Whether it’s appointment scheduling, call overflow handling, or live chat management, we adapt to our clients unique requirements and work in harmony with their existing processes.
This is an exciting opportunity for individuals who are passionate about providing exceptional customer service. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a strong desire to help customers, we would love to hear from you.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £10.50-£14.00 per hour
Expected hours: No less than 5 per week
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Tips
- Yearly bonus
Application question(s):
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Ability to Commute:
- Birmingham (required)
Work Location: In person
Application deadline: 31/03/2024
-
Customer Service Executive
2 weeks ago
Birmingham, United Kingdom Customer Service and Call Centres Full timeJob Title: Customer Service Assistant **Salary**: £25,000 per annum (Potential monthly bonus and Christmas bonus) Location: Birmingham Contract: Permanent, full time, 40 hours per week Hours: 40 hour week, week on week off of 7:30-4:30 and 8:30-5:30 - 1 Saturday in every 4 is required, hours 8-12 and paid at time and a half COMPANY PROFILE A leading UK...
-
Customer Service Administrator
4 days ago
Birmingham, Birmingham, United Kingdom Hart Recruitment Full timeAre you an organised, conscientious and driven Customer Service Administrator? You will be working with a leading supplier based within North Birmingham. Your benefits include 33 days of holiday including Bank Holidays and a pension scheme. Our client is easily accessible by public transport._ As a Customer Service Administrator, you will be:_- _Processing...
-
Customer Service Administrator
2 weeks ago
Birmingham, United Kingdom Gleeson Recruitment Group Full time**Customer Service Administrator** Birmingham City Centre Full Time 40 hours 8.30am - 5.30pm Gleeson Recruitment Group are recruiting for our clients HQ in the heart of Birmingham City Centre and looking for a proactive and active orientated individual to work in their disputes team! This could be also a great role for someone who has worked ina customer...
-
Customer Service Administrator
3 weeks ago
Birmingham, United Kingdom Hart Recruitment Full timeWe are recruiting 4 x Customer Service Administrators to join our client near Birmingham City Centre, which has easy public transport links. You will be working for an organisation that manages public transport travel across the West Midlands region. - You will be working 37.5 hours per week between the hours of 8.00 am to 6.00 pm on a shift rota basis,...
-
Customer Service Administrator
3 weeks ago
Birmingham, United Kingdom Bell Cornwall Recruitment Full time**Customer Service Administrator** **SA/BCR/10707** **Birmingham** **£20,000-£25,000** *** Bell Cornwall Recruitment is pleased to be assisting a forward-thinking Energy company in its search for a personable and engaging Customer Service Administrator! The role will combine customer support with administrative tasks and will be a great opportunity...
-
Customer Service Administrator
7 days ago
Birmingham, United Kingdom Digby Morgan Full timesummary - _ birmingham, west midlands_ - _ £14.00 - £14.18 per hour_ - _ temporary_- specialism - secretarial & admin- reference number - ZK1937 - job details Overview - Location: Birmingham, B4 - Job Type: Temporary - Hourly Rate: £14.18 - Job Title: Customer Service Administrator Purpose To provide high quality, efficient and effective administrative...
-
Customer Service Administrator
2 weeks ago
Birmingham, United Kingdom Digby Morgan Full timesummary - _ birmingham, west midlands_ - _ £21,000 - £22,000 per year_ - _ contract_- specialism - customer services- sub specialism - customer service- reference number - PR-863279 - job details Are you an experienced Administrator or Customer Service Advisor? Articulate in your approach and have great attention to detail? Want to work for a global and...
-
Customer Service Administrator
7 days ago
Birmingham, United Kingdom Alma Personnel Full time**Customer Service Administrator** Our well-established client based in Birmingham is looking for a Customer Service Administrator to join their busy team on a permanent basis. **Duties of the Customer Service Administrator include but are not limited to: - ** - Liaising with third party couriers - Assisting with customers on the trade counter...
-
Customer Service Administrator
2 months ago
Birmingham, United Kingdom EVO Group Full time**Customer Service Administrator (Complete)** **Location: Birmingham/Home** **Position and Job Overview** A Customer Service Administrator is accountable for the operation and administration specifically covering the service given to customers and internal sales teams, ensuring that customers receive a high level of service enabling the branch to support...
-
Customer Service Administrator
4 days ago
Birmingham, United Kingdom BCA Full time**Customer Services Administrator** **Salary: £23,500 per annum** **Location: Solihull** **Hours: Full Time, 4 on - 4 off Rotational Shifts.** **Monday to Saturday - 08:00-18:00 and 10:00-20:00 on a weekly rotating basis** We are looking for a customer-service oriented person who takes pride in delivering an exceptional experience, ideally with a...
-
Customer Services Administrator
2 months ago
Birmingham, United Kingdom Fortoak Full timeWe are seeking a meticulous and adaptable Internal Sales Administrator to join our team and contribute to our fast growing business. To ensure success, you should have experience in a sales environment, administrative skills, computer literate and confidence using the telephone and customer interaction. **Sales Administrator Responsibilities**: -...
-
Customer Service Administrator
2 months ago
Birmingham, United Kingdom National Express Full timeWe have an exciting new **6 month** opportunity for a **Customer Service Administrator** to join our Digital Contacts team at our **Birmingham Head Office**. You will be supporting our customers with pre and post journey administration tasks. Ensuring a highly professional and timely response to all contacts that will exceed expectations, and retain...
-
Customer Service Administrator
7 days ago
Birmingham, United Kingdom National Express Full timeWe have an exciting new **6 month** opportunity for a **Customer Service Administrator** to join our Digital Contacts team at our **Birmingham Head Office**. You will be supporting our customers with pre and post journey administration tasks. Ensuring a highly professional and timely response to all contacts that will exceed expectations, and retain...
-
Customer Service Administrator
4 weeks ago
Birmingham, United Kingdom Morgan Parkes Recruitment Limited Full time €23 - €25Job Title: Customer Service Administrator Salary: £23,00 to £25,000 per annum Location: Near Longbridge, Birmingham Hours: Monday to Friday, office-based Description: Our client, a thriving logistics company located near Longbridge, is currently seeking an experienced Customer Service Administrator. This role is offered on a temporary-to-permanent basis...
-
Customer Service Administrator
4 weeks ago
Birmingham, United Kingdom Morgan Parkes Recruitment Limited Full time €23 - €25Job Title: Customer Service Administrator Salary: £23,00 to £25,000 per annum Location: Near Longbridge, Birmingham Hours: Monday to Friday, office-based Description: Our client, a thriving logistics company located near Longbridge, is currently seeking an experienced Customer Service Administrator. This role is offered on a temporary-to-permanent basis...
-
Customer Service Administrator
5 days ago
Birmingham, Birmingham, United Kingdom Morgan Parkes Recruitment Limited Full time £23 - £25Job Title: Customer Service AdministratorSalary: £23,00 to £25,000 per annumLocation: Near Longbridge, BirminghamHours: Monday to Friday, office-basedDescription: Our client, a thriving logistics company located near Longbridge, is currently seeking an experienced Customer Service Administrator. This role is offered on a temporary-to-permanent basis due to...
-
Customer Service Administrator
2 weeks ago
Birmingham, United Kingdom Adecco UK Full time**Are you looking to join a and friendly team in their customer service team?** **Customer service Administrator** **Erdington, Sutton Coldfield** **£20,000- £25,000 **THE ROLE** - Handling calls and transferring to the correct department - To ensure all customer support calls are logged accurately, promoting the company by displaying a courteous and...
-
Customer Service Administrator
7 days ago
Birmingham, United Kingdom Alutech Commercial UK Ltd Full time_**Job Title**:_Customer Service Administrator - **Reports to**_ Commercial Director/Warehouse manager. - **Location**_ Alutech Warehouse location; Unit 1, Holly Lane, Erdington, B24 9PD. - **Job Role**_ Reporting into the Commercial Director/Warehouse manager. To assist with the input of orders onto the system, placing orders with UK suppliers and...
-
Customer Service Administrator
2 weeks ago
Birmingham, United Kingdom Apothecare Group Limited Full timeCustomer service and Admin assistant Hours of work: - Up to 37.5hrs per week - Monday-Friday - 25 days annual leave plus bank holidays & religious holidays (pro-rata) Responsible to: Managing Director Location: This role will initially be based in Handsworth and will move to Sutton Coldfield within the next 6 months. Own transport is...
-
Customer Service Administrator
5 days ago
Birmingham, Birmingham, United Kingdom Morgan Parkes Recruitment Limited Full timeJob Title: Customer Service AdministratorSalary:£23,00 to £25,000 per annumLocation:Near Longbridge, BirminghamDuration: Temp to permHours:Monday to Friday, office-basedDescription:Our client, a thriving logistics company located near Longbridge, is currently seeking an experienced Customer Service Administrator to join the business on a temporray to...