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Customer Service Assistant

7 months ago

Huntingdon, United Kingdom NFU Mutual Agency Full time

**The Role**:
**Customer Service Assistant**

**Circa £20,000 - £25,000 Salary (dependant on experience)**
**Full Time position,**
**Permanent Contract**
**Location: Huntingdon NFU Mutual office**
**Monday - Friday 9am - 5pm**

**Introduction to NFU Mutual**

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

**About the Agency**

As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

An exciting opportunity has now arisen within the Huntingdon Agency.

**About the role**:

- Sales and customer service experience
- Confident & effective communication skills, both written and verbal,
- Good IT skills.
- Enjoys problem solving and working as part of small team.
- A flexible and open attitude.
- Good organisational skills and able to work to deadlines as required.

**Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.