Senior Social Care Sales Professional

4 months ago


West London, United Kingdom Barnes Frank Full time

Care Home Sales Professional

West London / South of Birmingham

Luxury social care and retirement living

**About the Role**:
As a Care Home Sales Professional, you will utilize your consultative sales skills to build relationships and connect with potential residents, their families, and key influencers in the care industry. You will showcase the benefits of our client's care home services, guiding individuals through the decision-making process and assisting them in making informed choices. Your ability to understand and meet their unique needs will be instrumental in driving occupancy and revenue.

**Key Responsibilities**:

- Utilize consultative selling techniques to effectively promote our client's care home services.
- Build and maintain strong relationships with potential residents, their families, and industry influencers.
- Conduct comprehensive needs assessments to understand individual preferences and requirements.
- Provide detailed information about care services, amenities, pricing, and contractual agreements.
- Conduct sales tours, highlighting the features and benefits of the care home.
- Collaborate with the marketing team to develop compelling sales and marketing materials.
- Follow up on leads and inquiries promptly, maintaining regular communication throughout the sales process.
- Stay informed about industry trends, competitor analysis, and market insights.
- Attend networking events and actively participate in community outreach initiatives.
- Collaborate with internal teams to ensure a seamless transition for new residents.
- Uphold the highest standards of professionalism, ethics, and customer service.

**Person Specification**:
To be successful in this role, you should possess the following qualifications and skills:

- Proven success in consultative sales, preferably in industries such as retirement living, property, finance, or wealth management.
- Exceptional communication, negotiation, and relationship-building skills.
- Ability to understand and address individual needs, concerns, and objections.
- Results-driven with a strong customer focus.
- Self-motivated, proactive, and adaptable to changing circumstances.
- Excellent organizational and time management abilities.
- Proficiency in using sales CRM software and Microsoft Office Suite.



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