Call Answering Agent
6 months ago
We are a well-established telecommunications company who is looking for an experienced call taker to join their busy and expanding Virtual Receptionist team, it is therefore important you can hit the ground running.
Key responsibilities include taking inbound calls on behalf of our clients and following any instructions they have provided, working quickly and efficiently on the phone. We don’t follow scripts which can mean having to think on your feet, we also don’t work to targets but do expect a high level of customer service and efficiency.
We have fantastic offices based in Sunderland City Centre and currently operate a hybrid working policy with two days in the office. Therefore, it is **essential** that you can commute to Sunderland.
Just some of the benefits we offer:
- 25 days’ holiday per year plus Bank Holidays increasing with service
- Modern, welcoming and friendly working environment
- Bupa Private healthcare, Cash plan and dental.
- Free gym membership at PureGym near our office or contribution to your own gym.
- Pension scheme
- Regular company outings, paid for entirely by the company, including the annual Summer and Christmas parties
- Support for continual personal development
This is a full time 40 hours per week position for which we offer a rate of £11.44 per hour. The working hours are 9.30am to 6.00pm Monday to Friday with some bank holiday working required.
Pay: £11.44 per hour
Expected hours: 40 per week
**Benefits**:
- Additional leave
- Casual dress
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Sunderland: reliably commute or plan to relocate before starting work (required)
**Experience**:
- call centre: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Sunderland
Reference ID: VRNov23
-
Call Answering Agent
6 months ago
Sunderland, United Kingdom Pebbletree Limited Full timeWe are a well-established telecommunications company who is looking for an experienced call taker to join their busy and expanding Virtual Receptionist team, it is therefore important you can hit the ground running. Key responsibilities include taking inbound calls on behalf of our clients and following any instructions they have provided, working quickly...
-
Call Answering Agent
6 months ago
Sunderland, United Kingdom Pebbletree Limited Full timeWe are a well-established telecommunications company who is looking for an experienced call taker to join their busy and expanding Virtual Receptionist team, it is therefore important you can hit the ground running. Key responsibilities include taking inbound calls on behalf of our clients and following any instructions they have provided, working quickly...
-
Call Answering Agent
6 months ago
Sunderland, United Kingdom Pebbletree Limited Full timeWe are a well-established telecommunications company who is looking for an experienced call taker to join their busy and expanding Virtual Receptionist team, it is therefore important you can hit the ground running. Key responsibilities include taking inbound calls on behalf of our clients and following any instructions they have provided, working quickly...
-
Call Answering Agent
6 months ago
Sunderland, United Kingdom Pebbletree Limited Full timeWe are a well-established telecommunications company who is looking for an experienced call taker to join their busy and expanding Virtual Receptionist team, it is therefore important you can hit the ground running. Key responsibilities include taking inbound calls on behalf of our clients and following any instructions they have provided, working quickly...
-
Call Centre Agent
6 months ago
Sunderland, United Kingdom Premier Legal Assist Limited Full timeResponsibilities: - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Provide accurate information about products and services - Handle and resolve customer complaints or concerns - Perform data entry and maintain customer records - Follow communication scripts and guidelines to ensure consistency and quality -...
-
Call Centre Agent
7 months ago
Sunderland, United Kingdom P-22 LTD Full time**Immediate Start Role** Are you a confident communicator? Are you driven by targets and motivated by success? Do you have 1 Years Energy Experience? Do you have 2 years call centre Experience ? If YES then this is the role for you... As a company dedicated to providing exceptional product & service solutions to both our clients & customers. With a...
-
Call Centre Sales Agent- Utilities
6 months ago
Sunderland, United Kingdom Kura Full time**Want to work for an accredited Real Living Wage employer earning a base salary of £23,400.00 per year?** **Sales Agent - Utilities** **Location: Sunderland - 3 Months in office and then WFH** **Hours: Monday to Friday 9am-6pm** **37.5 Hours per week.** **Bonus opportunity to earn an additional £250 a month, but this is uncapped so if you’re great...
-
Viewing Agent Sunderland
6 months ago
Sunderland, United Kingdom Advanced Resource Managers UK Full timeVIEWING AGENT - SUNDERLAND - PERMANENT - HOME WORKING Optamor is working with a well-known estate agent, and they currently have a vacancy for a Viewing Agent in the Sunderland area. About You: You will have experience in customer service, hospitality, or real estate, you will be confident and happy to meet people face to face. You must have a full UK...
-
Call Centre Operator
6 months ago
Sunderland, United Kingdom Commercial & Domestic Investigations Full timeWe are looking for positive and enthusiastic call centre/telesales agents to join our busy outbound call centre, you will be introducing our companies services to company owners and outline the benefits we can offer their businesses. Full time 37.5 hours 9-5 Mon -Fri ( so no shift work or weekends) and all roles are on a permanent basis. Salary £ 10.52...
-
Apprentice Estate Agent
6 months ago
Sunderland, United Kingdom Your Move Estate Agents Full timeAbout Your Move Your Move Chris Stonock is a locally owned franchise of 14 interconnected branches based across Tyne & Wear and County Durham. We also proudly belong to the Your Move national network, resulting in local and nationwide exposure for your property. Our colleagues are experienced, local property experts who will take the time to understand...
-
Call Centre Complaints Agent
7 months ago
Sunderland, United Kingdom Kura Full timeWant to work for an accredited Real Living Wage employer earning a base salary of £23,816.00 per year? Customer Complaints Advisor - Utilities **Location**: Glasgow **Hours**: Monday to Friday **Salary**: £11.45 per hour 12 months back office complaints experience is experience essential for this role. We offer an industry leading salary and benefits...
-
Apprentice Estate Agent
6 months ago
Sunderland, United Kingdom Your Move Estate Agents Full timeAbout Your Move Your Move Chris Stonock is a locally owned franchise of 14 interconnected branches based across Tyne & Wear and County Durham. We also proudly belong to the Your Move national network, resulting in local and nationwide exposure for your property. Our colleagues are experienced, local property experts who will take the time to understand...
-
Estate Agent
6 months ago
Sunderland, United Kingdom Vesta recruitment ltd Full timeSelf employed/Own business - Full support, backing, ongoing training and mentor - Minimum 70% commission **Position : Property Expert** **Location : Sunderland, Tyne & Wear** Are you a highly-motivated, ambitious and hard-working individual with an entrepreneurial flair? Do you have the drive and a passion to succeed in the property market? **Do you...
-
Phone Support Agent
4 days ago
Sunderland, Sunderland, United Kingdom CV-Library Full timeAre you a detail-oriented and organized individual with a passion for delivering exceptional customer experiences? CV-Library is seeking Phone Support Agents to join our team and help resolve customer queries in a fast-paced environment.The annual salary for this role is £24,808, inclusive of a shift allowance. The location is Sunderland, Tyne and Wear.Job...
-
Sales Advisor Call Centre
6 months ago
Sunderland, United Kingdom Pay As You Go Carpets Full timeWe are looking for a self motivated individual to join our expanding contact centre People who are prepared to commit to a fast growing company. You will either be on the phone booking appointments or dealing with various back office roles. amongst other day to day duties Always delivering the highest standards of customer care possible. You will be part...
-
Call Centre Administrator
6 months ago
Sunderland, United Kingdom NHS Professionals Full time**Job Title: Contact Centre Administrator** **Trust**:South Tyneside and Sunderland NHS Foundation Trust **Location: Sunderland Royal Hospital** **Pay Rates: £11.45** **Shift Patterns: Monday to Friday - 8.30 to 5pm (1 Hour Lunch)** **Is business administration repetitive or boring?** It’s neither, this couldn’t be further from the truth, the NHS...
-
Htol Aftersales Advisor
6 months ago
Sunderland, United Kingdom Hays Travel Limited Full timeThis role is based within the HTOL After Sales and focused on providing an exceptional service to all Agents, Customers and Supplier partners for any HTOL, Hays Beds & Hays Transfers existing booking queries. **Role Summary** **Main Responsibilities**: - Booking Failures HTOL, Hays Beds, Hays Transfers - Answering general booking questions - Adding...
-
Travel Sales Call Centre Supervisor
3 weeks ago
Sunderland, Sunderland, United Kingdom Hays Travel Full timeAbout the RoleWe are looking for an experienced Senior Sales Team Leader to join our team in Sunderland. As a key member of our leadership team, you will be responsible for supervising and leading a team of sales agents, providing coaching and guidance to help them achieve their targets.The ideal candidate will have excellent leadership skills, with the...
-
Clerical Officer
8 months ago
Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full timePlease refer to the attached job description for full duties of the role. To provide efficient and effective administrative support within Sexual Health Services at Sunderland Royal Hospital. This will involve carrying out admin and reception duties such as meeting/greeting patients and visitors to the unit, booking patients in via the electronic patient...
-
Admin Assistant/receptionist
8 months ago
Sunderland, United Kingdom South Tyneside and Sunderland NHS Foundation Trust Full timePlease refer to the attached job description for full duties of the role. To provide efficient and effective administrative support within Maternity Services at both Sunderland Royal Hospital and South Tyneside District Hospital. This will involve carrying out admin and reception duties such as meeting/greeting patients and visitors to the unit, booking...