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Administrator
7 months ago
Coordinating all aspects of end of tenancy administration to ensure a smooth transition from termination to finalising the tenant’s account. This involves processing lease terminations; handling inventory rechecks and the associate deposit administration.
- Receiving and processing termination notices from tenants.
- Issuing Notices to Leave if requested by landlord.
- Advising Lettings Team of properties that require immediate remarketing.
- Sending End of tenancy letters to tenants and landlords.
- Raising and checking outgo information (pink sheets)
- Adding retentions to accounts for inventory rechecks.
- Booking inventory rechecks
- Handling the return of keys. Chasing for keys not returned.
- Ending leases.
- Handling inventory rechecks
- Finalising files for properties going back to owner - ensure all end of tenancy work is complete, deal with archiving of files and of return of keys to landlords.
- Answer telephone calls, manage inbox enquiries and deal with all queries appropriately.
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£20,000.00 per year
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 2 years (required)
- Administrative experience: 2 years (required)
Work Location: In person