Customer Service and Technical Support

7 months ago


Newcastle upon Tyne, United Kingdom Your Print Specialists Full time

Your Print Specialists Limited. North Tyneside

This role is primarily a Customer Service & Technical admin role however there will be hands on operator elements included, such as the upkeep of large format printing equipment.

Full-time, training on the job.

Your Print Specialists is one of the market leaders in supplying wide format digital printing equipment to the printing industry.

We have a creative centre/demonstration and training facility based in North Tyneside that enables us to showcase the very best in wide format digital print.

This is an exciting role within a growing market place for a forward thinking individual who is eager to learn new skills and who enjoys working as part of a dedicated team.

About You:

- Presentable, strong communicator
- Positive attitude with the enthusiasm to learn and embark on a career in print.
- Good computer knowledge
- Attention to detail
- Able to work on own initiative but equally happy to work under guidance and instruction.
- Excellent time keeper
- Full driving Licence preferable but not a requirement.

About the Role:

- Liasing with customers and suppliers
- Answering telephone calls and e mails
- Using internal management software
- Investigating & troubleshooting hardware & software issues
- Operating and maintaining digital hardware
- Training Provided
- Producing customer samples

Monday - Friday
9am - 5pm, 37.5 hours
20 Days Holiday + Statutory
Company Pension

Salary : £21,450 - £24,000 DOE.

Please submit a covering letter along with your CV.

Please note that this position is an entry-level role, and training will be provided. We are looking for individuals who are eager to learn with a strong work ethic.

**Job Types**: Full-time, Permanent

**Salary**: £21,450.00-£24,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Holidays
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

Ability to Commute:

- Newcastle Upon Tyne (required)

Work Location: In person



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