Customer Support and Service Representative

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Us Bank Full time
Unlock Your Potential at Us Bank

We are on a mission to empower our customers to make better financial decisions, enabling them to grow and succeed. As a Customer and Technical Support Advisor, you will play a vital role in delivering legendary customer experiences.

About the Role

  • You will provide exceptional customer support through various communication channels, ensuring timely resolutions and exceeding customer expectations.
  • In collaboration with our sales team, you will identify opportunities to recommend alternative products and services that can benefit our customers, ultimately driving business growth.
  • Your expertise will be essential in maintaining high-quality service standards, driving continuous improvement, and fostering a culture of excellence.
  • You will have the opportunity to develop your skills and knowledge through ongoing feedback and coaching, empowering you to thrive in your role.

As a valued member of our team, you will enjoy a competitive salary range of $55,000 - $65,000 per annum, depending on experience, plus benefits and opportunities for professional growth.



  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. As a key member of our team, you will engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Responsibilities:Deliver outstanding customer service and support.Contribute to the success of...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team in Newcastle, providing exceptional service to existing customers and resolving high-level complaints.About the Role:Making outbound calls to retain customers and address their concernsDealing with escalated complaints and establishing...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Proper Pubs - Stonegate Group Full time

    At Proper Pubs - Stonegate Group, we're seeking a Customer Service Representative to join our team at The Bridle Path in Newcastle Upon Tyne. This is an exciting opportunity for a people person who's passionate about delivering exceptional service and providing a warm welcome to our guests.As a Customer Service Representative, your primary role will be to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure UK Full time

    About the Position:We are seeking a dedicated and enthusiastic Customer Support Representative to join our team in Quorum Business Park, Longbenton. The successful candidate will be responsible for delivering exceptional customer service to our customers.Key Responsibilities:Provide technical support to our customers via phone, web chat, and email.Offer...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £20,000 - £25,000

    Sales and Customer Service RepresentativeIn the role of a Sales and Customer Service Representative at beBee Professionals, you will play a key part in delivering exceptional customer experiences and supporting the store's day-to-day operations in Newcastle upon Tyne.Key Responsibilities:Greet and assist customers with product selection, providing expert...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

    Job DescriptionAbout the RoleWe are seeking a skilled Customer Service Representative to join our team in EE North Tyneside. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers over the phone.Key ResponsibilitiesTalk to customers about how we can enhance their digital lives and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom One Utility Bill Full time

    We're looking for an experienced Customer Service Representative to join our dynamic team at One Utility Bill in Ouseburn. As a key player in our B2C Sales Team, you will be responsible for delivering exceptional customer experiences and driving sales growth.About the Opportunity:This is a fantastic chance to work for a leading company in the energy...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Global Technology Solutions Ltd Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Global Technology Solutions Ltd in Newcastle. As a key member of our Contact Centre, you will provide exceptional customer service via telephone and written correspondence.Job Description:Company Overview: We strive to deliver high-quality services to our clients, and our...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Proper Pubs - Stonegate Group Full time

    We are seeking a skilled and friendly Customer Service Representative to deliver exceptional customer service, prepare and serve high-quality food and drink, and maintain a clean and safe environment for our guests and colleagues.Main Responsibilities:Prepare and serve high-quality food and drink in a fast-paced environmentMaking recommendations that elevate...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Accor Hotels Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Fairmont Dubai. This is an excellent opportunity for individuals who possess exceptional communication skills and a passion for delivering world-class service.About the RoleThe successful candidate will be responsible for providing a warm welcome and farewell to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Search Full time

    About the RoleThis Customer Service Representative opportunity is based in Gosforth and offers a competitive hourly rate of £12.91. The role involves working 35 hours per week, Monday to Saturday, with flexible start times between 8am and 6pm.The ideal candidate will have experience in live chat customer service and be able to type with 100% accuracy. They...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Clicks Group Limited Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our team at Clicks Group Limited. In this role, you will be responsible for providing exceptional customer service and promoting a range of healthcare products.The successful candidate will have a strong understanding of health and supplements, as well as excellent communication and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Partners Full time

    We are seeking an experienced Customer Service Representative to join our team at Tesco Partners. As a Sales Colleague, you will play a key role in helping customers find what they need and providing them with an outstanding shopping experience.You will work closely with colleagues to achieve sales targets and provide excellent customer service. The role...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Partners Full time

    At Tesco Partners, we're committed to providing exceptional customer service and creating a great shopping experience for our customers. As a Customer Service Representative, you'll play a key role in achieving this goal.You'll be working closely with colleagues to ensure that every customer has a positive experience in store. This includes responding to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full time

    Job Description:We are looking for a talented Customer Service Representative to join our Banking team at Kind Consultancy. As a key member of our team, you will play a vital role in delivering exceptional customer experiences.Your Key Tasks:Provide top-notch customer service via phone and web chatRepresent the brand in a positive light, exceeding customer...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a highly skilled Customer Support Representative to join our team at beBee Professionals in Newcastle upon Tyne, United Kingdom.About the Role:This is an exciting opportunity for an individual with excellent communication and problem-solving skills to provide top-notch customer service and resolve queries efficiently.The ideal candidate will...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time

    Job Overview: As a Customer Service Representative at CV-Library, you will be working in a call centre environment to provide high-quality service to our customers. This is a customer-facing role where you will make outbound calls to existing customers with the aim of retaining them and establishing strong long-term customer relationships.Key...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Construction and Property Full time

    Job SummaryRandstad Construction and Property is hiring a skilled Contract Support Administrator to join their Newcastle Upon Tyne office. As the primary liaison between the company and its clients, you will be responsible for providing exceptional customer service, managing contracts, and ensuring timely completion of projects. To succeed in this role, you...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ingenia Resourcing and Recruitment Ltd Full time

    Job Description:We are seeking a highly skilled Customer Account Executive to join our team at Ingenia Resourcing and Recruitment Ltd. This role is ideal for individuals with experience in the motor finance industry, looking to take their career to the next level.Key Responsibilities:Assist customers with their applications and provide excellent customer...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time £10

    Join Our Award-Winning TeamWe are recruiting for a Service and Support Representative to join our apprenticeship program. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Engage with customers to understand their needs and provide tailored solutionsCollaborate...