Current jobs related to Customer Service Advisor - Ipswich - Gallagher Bassett International

  • Customer Service Advisor

    5 months ago

    Ipswich, United Kingdom Morgan Ryder Full time

    CUSTOMER SERVICE ADVISOR £24k basic plus bonus generous holidays, pension, progression opportunities Monday - Friday Ipswich We require a highly motivated Customer Service Advisor to provide first class customer service and support to an established client base. Working for a global manufacturing business, who supply into growing industrial markets my...

  • Customer Service Advisor

    4 months ago

    Ipswich, United Kingdom Drax Group Full time

    Customer Service Advisor - Ipswich, United Kingdom - | - req3743 - **Customer Service Advisor** **Ipswich/hybrid (3 days per week in our Ipswich office)** **£23,500** **Are you looking for a role that will give you excellent career opportunities, flexible hybrid working, comprehensive training, great company benefits, fantastic people to work with and a...

  • Customer Service Advisor

    5 months ago

    Ipswich, United Kingdom HTG Trading ltd Full time

    Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Advisor. As a Customer Service advisor, you will be responsible for providing exceptional service to our clients and assisting them with their service needs. This is a great opportunity for someone who enjoys working in a fast-paced...

  • Customer Service Advisor

    5 months ago

    Ipswich, United Kingdom Drax Group Full time

    Customer Service Advisor - Ipswich, United Kingdom - | - req3639 - **Customer Service Advisor** **Ipswich / Hybrid (3 days in our Ipswich office; 2 days working from home)** **£23,500 + bonus and benefits** Our Customer Service Advisors are at the heart of our business - part of an amazing team who are helping to enable a zero carbon, lower cost energy...

  • Customer Service Advisor

    5 months ago

    Ipswich, United Kingdom FMG Repair Services Full time

    **Salary**:£28,000 per annum, plus bonus **Location**: FMG Repair Services, Ipswich This is an exciting opportunity for a **Customer** **Service Advisor** to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in **Ipswich** As part of a team of specialist **Customer Service Advisors** you are the face of our...

  • Customer Service Advisor

    5 months ago

    Ipswich, United Kingdom Drax Group Full time

    **Customer Service Advisor** **Ipswich/hybrid (3 days per week in our Ipswich office)** **£22,680** **Full time, part time and flexible hours considered** **About the role** As a Customer Service Advisor, you’ll deliver an excellent service through the pro-active management of customers’ accounts. As part of the role, you’ll be required to produce...

  • Customer Service Advisor

    5 months ago

    Ipswich, United Kingdom John Grose Full time

    Would you like to work for one of East Anglia’s most prestigious Motor Retail Groups? We are seeking a dynamic customer orientated Customer Service Advisor to join our fast-paced team at Ipswich. You will be the face of John Grose when greeting our customers who are booking their vehicles in for repairs. Ensuring at all times the Health and Safety of...

  • Sales and Customer Service Advisor

    1 week ago

    Ipswich, United Kingdom Inc Recruitment Ltd Full time

    Sales and Customer ServiceAre you bored of administration or retail jobs and looking to start as a sales advisor?Are you Looking for something challenging to put your personality and enthusiasm to use? Then this sales advisor role could be for you.Our client is looking for new sales advisors to help the grow their location as we come out of lockdown....

  • Sales Advisor With Customer Service Skills

    2 days ago

    Ipswich, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards. ...

  • Service Advisor

    1 month ago

    Ipswich, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £26,000 – Main Dealership – IpswichOur client, a main dealership in Ipswich, is looking for a Service Advisor to join their dynamic and busy Aftersales team. The Service Advisor role comes with a competitive salary of £26,000, with an excellent benefits package.nBasic salary of £26,000 + bonusnMonday to Friday, 8:00 AM - 5:30...

  • Customer Service Advisor

    5 months ago

    Ipswich, United Kingdom FMG Repair Services Full time

    **Position**:Customer Service Advisor **Salary**:£28,000.00 per year, with company benefits and bonus 45 hrs per week, start time is 8.00am -5.30pm As a Customer Service Advisor you will be the face of our Bodyshop, working on reception. You are responsible for booking customer cars in for repair/attention, prepare job cards and files as necessary,...

  • Customer Service Advisor

    4 days ago

    Ipswich, United Kingdom CV-Library Full time

    Customer Service Advisor Salary: £12.21 per hour Location - Ipswich Contract length: 3 Months About the Role: Do you want to earn money for the festive season and are you able to efficiently handle queries through various communication channels? If so, this job could be for you! Adecco is looking for an experienced and driven Customer Service...

  • Service Advisor

    4 weeks ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide professional advice to customers on service and repair work required for...

  • Service Advisor

    4 weeks ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide professional advice to customers on service and repair work required for...

  • Service Advisor

    1 month ago

    Ipswich, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £26,000 – Main Dealership – Ipswich Our client, a main dealership in Ipswich, is looking for a Service Advisor to join their dynamic and busy Aftersales team. The Service Advisor role comes with a competitive salary of £26,000, with an excellent benefits package. Basic salary of £26,000 + bonus Monday to Friday, 8:00 AM - 5:30 PM...

  • Service Advisor

    3 weeks ago

    ipswich, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £26,000 – Main Dealership – Ipswich Our client, a main dealership in Ipswich, is looking for a Service Advisor to join their dynamic and busy Aftersales team. The Service Advisor role comes with a competitive salary of £26,000, with an excellent benefits package. Basic salary of £26,000 + bonus Monday to Friday, 8:00 AM - 5:30 PM...

  • Service Advisor

    1 month ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £26,000 – Main Dealership – Ipswich Our client, a main dealership in Ipswich, is looking for a Service Advisor to join their dynamic and busy Aftersales team. The Service Advisor role comes with a competitive salary of £26,000, with an excellent benefits package.Basic salary of £26,000 + bonusMonday to Friday, 8:00 AM - 5:30...

  • Service Advisor

    1 month ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor RoleWe are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support throughout the service process.Key Responsibilities:Provide professional advice to customers on service and...

  • Service Advisor

    1 month ago

    Ipswich, Suffolk, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor RoleWe are seeking a skilled Service Advisor to join our dynamic Aftersales team at a main dealership in Ipswich. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support throughout the service process.Key Responsibilities:Provide professional advice to customers on service and...

  • Service Advisor

    1 month ago

    Ipswich, United Kingdom Perfect Placement Uk Ltd Full time

    Service Advisor Up to £27k Basic8am - 5.30pm Mn - FriSat Mornings on a Rota25 days holiday + Bank holidayEmployee Discount offeringsDealer Accredited Training and Career Development offered We are currently advertising on behalf of an Automotive well-established and highly regarded business who are currently recruiting for a Service Advisor to assist in...

Customer Service Advisor

5 months ago

Ipswich, United Kingdom Gallagher Bassett International Full time

_Based within our Ipswich waterfront office, you will be first point of contact for motor claims within the FNOL (first notification of loss) Team. You will be working directly under the team leader to ensure all information is taken accurately and client data capture requirements are adhered to._

**Primary Responsibilities**:

- Review and record claims, check policy coverage, and allocate appropriate codes and reserves.
- Ensure all client specific questions are asked and all data is collected and recorded.
- Respond to all written and phone enquiries in a clear and quick manner.
- Ensure compliance with clients’ processes to ensure customer satisfaction.
- Develop relationships with clients by providing a friendly and efficient service.
- Sell the benefits of approved repairer network.
- Overcome and address challenges, and ensure every effort is made to overcome objections.
- Work closely with the team to ensure all claims run smoothly in a proactive manner.
- Tailor your approach to the requirements of the caller to provide a good service.
- Assist in general office administration (e.g. post, printing, order supplies, maintaining equipment) to ensure smooth running of office where required.

**Essential Skills**:

- Able to communicate effectively at all levels
- Previous phone based customer service experience
- Ability to meet specific deadlines
- A committed and flexible approach
- Awareness of different classes of business, fleet/commercial/private
- Displays enthusiasm and commitment, willing to own problems and take responsibility for own actions.
- Good knowledge and understanding of the company’s in-house claims system carat and a working knowledge of all other systems to use as part of the role.
- Good attention to detail and understanding of the importance of accurate and thorough data capture

**Desirable Skills**:

- Good understanding of the motor insurance industry or financial background would be an advantage
- Phone based customer service skills gained within the insurance industry preferred.
- Familiar with vehicle types, makes and models (advantage)

**Why Gallagher Bassett?**

As the premier multiline claims services provider in the world we help people, companies and organisations around the globe improve their claims experience. Gallagher Bassett are a Third Party Administrator, providing claims and risk management services on behalf of our clients within the Commercial and Local Authority Sectors.

We have a number of departments within Gallagher Bassett, enabling you to progress your career in whichever direction you desire.

At Gallagher Bassett, we are proud of our company values; we value our people as our most important asset. We invest substantially in training and provide long-term career opportunities, to ensure that our employees are equipped with the knowledge and skills to perform at their best.

By joining Gallagher Bassett, you are joining a global organisation who will present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth.

**What can Gallagher Bassett offer you?**
- Fully funded Qualifications, and Learning and Development Courses
- 25 Days Annual Leave, Plus Bank Holidays
- Pension Package
- Subsidised Gym Membership
- Life Assurance
- Group Income Protection
- Season Ticket Loans
- Gallagher Benefits Choice Portal
- Employee Stock Purchase Plan

We are a equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme
- Free flu jabs
- Gym membership
- Life insurance
- Private dental insurance
- Sick pay

Schedule:

- 8 hour shift
- Day shift

Work Location: In person

Reference ID: 102435