Fleet & Pcn Administrator

6 months ago

London, United Kingdom Otto Car Full time

**About us**

**Otto Car is a high-growth business in the mobility sector in London. We strive to help private hire drivers and Uber partners get PCO ready cars and achieve their goals. We're helping to change the fabric of how we move in this city one car at a time.**

**Our work environment includes**:

- **Growth opportunities**:

- **On-the-job training**:

- **Regular social events**

**Our Story**

**Otto Car started with just one car in a garage five years ago. We're proud to say that we are now the biggest fleet of PCO cars in Europe, with over 5,000+ cars on the road in London and for the last 3 years one of the UK’s fastest growing companies. We've helped over 10,000+drivers get on the road, and the numbers are growing each quarter.**

**Owning a car is often taken for granted, but for many people, the simple act of providing an affordable and sustainable means of car ownership represents the path to financial and social freedom.**

**At Otto Car, you will not only be a part of this positive mission, where you will see the physical results of your work on a daily basis, but you will also be in a supportive environment, with plenty of opportunities to grow within the company.**

**You**:

- **are passionate about sustainable mobility**:

- **are motivated to improve road safety, specifically by improving driver standards**:

- **aren’t afraid to share your opinion**:

- **like to figure out how to fix it instead of who to blame**:

- **are down to earth**:

- **enjoy being part of something bigger**:

- **care about the environment**:

- **devote yourself to what you love, and never want to stop**

**We**:

- **are a big family that helps each other out**:

- **aren’t afraid to make mistakes**:

- **hate pollution**:

- **care more about your intelligence and values and welcome people from a variety of experience levels and backgrounds.**:

- **want to make our mother’s proud**

**The Role**

We are seeking an enthusiastic fleet administrator with previous experience in customer support.

Additional duties will be updating driver and vehicle documentation on our systems.

Your main duties will include:

- Processing PCN's and Speeding fines through our partially automated system.
- Good computing and data entry skills.
- Making representations to issuing authorities via the Insight PCN system.
- Filing PE3 and PE2 for court proceedings.
- Liaising with other departments on repeat offenders.
- Liaising with bailiff companies on a bi-weekly basis.
- Offering help and advice to customers regarding their PCN's.

We are looking for somebody with previous experience dealing with customers, and the ability to provide information and guidance to our drivers in a professional and caring manner.

The team here at Otto Car is extremely open to new ideas, and you will have the chance to produce work that you will visibly see the results of on a day to day basis, and which will directly impact the experience of thousands of existing drivers

This means we are not only looking for a good level of experience, but individuals who can express themselves well, take charge of situations where they are most needed, and who can think effectively on their feet.

If this sounds like you then we would love to hear from you.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£27,000.00 per year

**Benefits**:

- Company events
- Cycle to work scheme
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Education**:

- A-Level or equivalent (preferred)

**Language**:

- English (required)

Licence/Certification:

- UK Driver's License (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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