Community Booking Team
3 weeks ago
An exciting opportunity has become available to join our Community Child Health Booking team, based at Kent & Canterbury Hospital, to deliver high quality services in East Kent.
We are looking for a reliable and enthusiastic person with a high standard of organisational skills to provide an efficient administrative service in the team. The post holder will need to have good computer and communication skills, as well as being a team player, have an ability to use their own initiative and work well under pressure. You will be working with a wide range of people and communicating with both patients and staff.
You will work as part of a team inputting patient’s details, uploading referrals and booking appointments for our doctors and therapy teams. The post involves communication with patients and staff in order to maintain an efficient and smooth-running Service. Therefore, an outgoing nature and pleasant telephone manner are essential, displaying tact and diplomacy where necessary.
To maintaining a high standard of customer service skills when dealing with patients/relatives over the telephone.
Effectively use our hospital systems for the purpose of extracting, amending, up-dating and in-putting data to ensure that referrals are added to the list for the relevant specialty on the correct site and GP.
Ensure referrals/appointments are made accurately to the correct list, once prioritised. Referrals should be booked under the correct Clinician speciality, site and booked in chronological order.
The organisation is currently launching its new improvement focus in the form of an improvement system called We Care. The We Care System is a fundamentally new model that the organisation will be shifting to, it champions empowerment, promotes innovation and will bolster the connection and collaboration of staff throughout the organization. The We Care System utilizes a multi-layered approach to improvement allowing staff to develop and produce a variety of ideas to combat the issues and problems that have been identified.
NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19. As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else. NHSEI has producedCOVID-19 vaccine communication materials.
The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'
-
Community Booking Team
2 months ago
Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full timeAn exciting opportunity has become available to join our Community Child Health Booking team, based at Kent & Canterbury Hospital, to deliver high quality services in East Kent. We are looking for a reliable and enthusiastic person with a high standard of organisational skills to provide an efficient administrative service in the team. The post holder will...
-
Community Booking Clerk
2 months ago
Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full timeAn exciting opportunity has become available to join our Community Child Health Booking team, based at Kent & Canterbury Hospital, to deliver high quality services in East Kent. We are looking for a reliable and enthusiastic person with a high standard of organisational skills to provide an efficient administrative service in the team. The post holder will...
-
Community Booking Clerk
2 months ago
Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full timeYou will work as part of a team inputting patients details, uploading referrals and booking appointments for our doctors and therapy teams. The post involves communication with patients and staff in order to maintain an efficient and smooth running Service. Therefore an outgoing nature and pleasant telephone manner are essential, displaying tact and...
-
Bookings Officer
2 weeks ago
Canterbury, United Kingdom Recruitment Solutions (Folkestone) Ltd Full timeOur client is looking to further expand their professional administration Team and are looking to recruit an additional Bookings Officer to complement the team that delivers outstanding customer service to a variety of self-pay, private medical insured and NHS patients. The role is presented on a temporary basis initially, leading to permanent, generally...
-
Bookings Officer
2 weeks ago
Canterbury, United Kingdom Recruitment Solutions (Folkestone) Ltd Full timeOur client is looking to further expand their professional administration Team and are looking to recruit an additional Bookings Officer to complement the team that delivers outstanding customer service to a variety of self-pay, private medical insured and NHS patients.The role is presented on a temporary basis initially, leading to permanent, generally...
-
Bookings Officer
4 days ago
Canterbury, United Kingdom Recruitment Solutions (Folkestone) Ltd Full timeOur client is looking to further expand their professional administration Team and are looking to recruit an additional Bookings Officer to complement the team that delivers outstanding customer service to a variety of self-pay, private medical insured and NHS patients.The role is presented on a temporary basis initially, leading to permanent, generally...
-
Bookings Officer
1 week ago
Canterbury, United Kingdom Recruitment Solutions (Folkestone) Limited Full timeOur client is looking to further expand their professional administration team and are looking to recruit an additional Bookings Officer to complement the team that delivers outstanding customer service to a variety of self-pay, private medical insured and NHS patients. The role is presented on a temporary basis initially, leading to permanent, generally...
-
Volunteer Book Group Leader
2 weeks ago
Canterbury, United Kingdom Kent Association for the Blind Full timeKent Association for the Blind is a local charity supporting people with sight loss in Kent, Medway and the London Borough of Bromley. We are currently looking to recruit someone to lead our monthly book group in Canterbury library. A love of books is desirable but not necessary, as is natural empathy and good communication skills. Our audio book group...
-
Community Phlebotomist
3 weeks ago
Canterbury, United Kingdom Kent Community Health NHS Foundation Trust Full timeThe NHS is changing. More emphasis on community-based care means there’s never been a better time to join us. We are looking for an enthusiastic and adaptable Community Phlebotomist to join our caring and progressive team in Canterbury. We’re a close team but we’re never exclusive, if you can bring a professional approach and fresh ideas we would...
-
Community Phlebotomist
4 days ago
Canterbury, Kent, United Kingdom Kent Community Health NHS Foundation Trust Full timeThe NHS is changing. More emphasis on community-based care means there's never been a better time to join us.We are looking for an enthusiastic and adaptable Community Phlebotomist to join our caring and progressive team in Canterbury.We're a close team but we're never exclusive, if you can bring a professional approach and fresh ideas we would love to hear...
-
Community Specialist for Dementia
5 days ago
Canterbury, Kent, United Kingdom Kent Community Health NHS Foundation Trust Full timeWe have an exciting secondment/fixed term opportunity for a registered healthcare practitioner (NMC or HCPC) to join our Community Nursing Service as a Dementia Specialist. As a service we provide interventions for housebound patients aged 18 and over delivering personalised nursing care to those with complex and long-term conditions. The aim of our service...
-
Community Specialist for Dementia
1 month ago
Canterbury, United Kingdom Kent Community Health NHS Foundation Trust Full timeJob overview We have an exciting secondment/fixed term opportunity for a registered healthcare practitioner (NMC or HCPC) to join our Community Nursing Service as a Dementia Specialist. As a service we provide interventions for housebound patients aged 18 and over delivering personalised nursing care to those with complex and long-term conditions....
-
Community Specialist for Dementia
2 months ago
Canterbury, United Kingdom Kent Community Health NHS Foundation Trust Full timeWe have an exciting secondment/fixed term opportunity for a registered healthcare practitioner (NMC or HCPC) to join our Community Nursing Service as a Dementia Specialist. As a service we provide interventions for housebound patients aged 18 and over delivering personalised nursing care to those with complex and long-term conditions. The aim of our service...
-
Community Specialist for Dementia
2 weeks ago
Canterbury, United Kingdom Kent Community Health NHS Foundation Trust Full timeWe have an exciting secondment/fixed term opportunity for a registered healthcare practitioner (NMC or HCPC) to join our Community Nursing Service as a Dementia Specialist. As a service we provide interventions for housebound patients aged 18 and over delivering personalised nursing care to those with complex and long-term conditions. The aim of our service...
-
Team Administrator
6 days ago
Canterbury, United Kingdom Kent Community Health NHS Foundation Trust Full timeThe NHS is changing. More emphasis on community-based care means there’s never been a better time to join us. We are looking for anenthusiastic and organised Team Administrator to join ourprofessional team Canterbury. We’re a close team but we’re never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from...
-
Team Administrator
4 days ago
Canterbury, Kent, United Kingdom Kent Community Health NHS Foundation Trust Full timeThe NHS is changing. More emphasis on community-based care means there's never been a better time to join us.We are looking for anenthusiastic and organised Team Administrator to join ourprofessional team Canterbury.We're a close team but we're never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.Could you...
-
Team Administrator
2 weeks ago
Canterbury, United Kingdom Kent Community Health NHS Foundation Trust Full timeJob summary We are looking for a skilled Administrator to join our Continence Service based in Canterbury. We aim to provide the 'gold standard' of service in all that we do; from administrative to telephone tasks. You will be at the forefront of our service, representing the team, assisting our patients and our clinicians. Main duties of...
-
Team Administrator
2 weeks ago
Canterbury, United Kingdom Kent Community Health NHS Foundation Trust Full timeWe are looking for a skilled Administrator to join our Continence Service based in Canterbury. We aim to provide the ‘gold standard’ of service in all that we do; from administrative to telephone tasks. You will be at the forefront of our service, representing the team, assisting our patients and our clinicians. You'd be responsible for supporting the...
-
Payments Team Leader
2 weeks ago
Canterbury, United Kingdom Kent Community Health NHS Foundation Trust Full time**Salary**: Band 4 £25,147 - £27,596 per annum Full Time - 37.5 hours Monday to Friday **Location**: Hybrid - Home and Kent & Canterbury Hospital We are looking for an enthusiastic and adaptable Payments Team Leader to join our team at Kent & Canterbury Hospital (KCH). We’re a close team but we’re never exclusive, if you can bring a professional...
-
Payments Team Leader
7 days ago
Canterbury, United Kingdom Kent Community Health NHS Foundation Trust Full time**Salary**: Band 4 £25,147 - £27,596 per annum Part Time - 30 hours over 4 days between Monday to Friday **Location**: Hybrid - Home and Kent & Canterbury Hospital We are looking for an enthusiastic and adaptable Payments Team Leader to join our team at Kent & Canterbury Hospital (KCH). We’re a close team but we’re never exclusive, if you can bring...
