Clinical Support Team Administrator

1 month ago


Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

Do you have the experience and drive to fulfil the role of a Clinical Support Administrator? Do you enjoy working as part of a team, enjoy providing a great service and have an eye for detail? We have an exciting opportunity to join our successful team of administrators based in Woodlands on the Ipswich hospital site.

Lark ward is our PICU unit and provides care and treatment for men in the most critical time of their mental health recovery. The team offers a more intensive service than other inpatient wards and we also provide care for patients detained under section 136 of the Mental Health Act.

The role will be partially based on lark ward supporting our Medics and Clinicians and also working across the Woodlands as part of the wider admin team. This position would be ideal for somebody looking to progress their skills in a fast paced role with lots of learning opportunities.

The service is a 24 hours service, although this admin role will cover Monday to Friday between the core hours of 8am - 5pm.

In this role you will attend Multi disciplinary team meetings and patient reviews, work with professionals, carers, family members and patients to ensure a good high quality standard of care. The successful applicant will also be part of the wider admin team and will be trained to help cover reception and patients finance when required.

We are looking for a person who is enthusiastic, and energised with a positive, can do, attitude with good communication and organisational skills, high quality typing and computer skills are essential.

Your role will involve a wide range of tasks from minute taking, attending patient meetings, typing up reports, audio typing, inputting and collecting data, audits, updating our clinical database in the correct way to support data reporting. Creating clinical letters. The role will also include answering the phones for the teams, and cross covering other areas supporting the wider admin team. This is a stimulating and varied role where no two days are alike but are extremely rewarding.

**Benefits**:
**Benefits included with this role are**:
- NHS pension

A comprehensive in house & external training programmes

Career progression

Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)

Staff physio service

Gym membership

NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Most importantly and in keeping with our trust values of vales of Positively, Respectfully and Together, we are looking for someone who has exceptional people skills as this role requires you to make difficult decisions whilst having to maintain professional relationships.

If you want to make a difference in people’s lives and change it for the better, we want you to be part of our fantastic team

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY



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