Head of Operations

1 week ago

Dundee, United Kingdom Al-Maktoum College of Higher Education Full time

**HEAD OF OPERATIONS**

**Objectives of the Role**
- Work closely with the Principal and Vice Chancellor and the Board of Directors in developing and maintaining strategic oversight of the operations of the College, in line with the College’s strategic plan and emphasising the College’s core values.
- Translate strategy into actionable steps for growth, implementing College-wide goal setting, performance management, and annual operations planning.
- Determine and review the College’s support strategy for Teaching and Research, developing and evolving administrative policies and procedures and implementing those already established.
- Taking the lead and participating in key projects delivering College objectives and initiatives, including a focus on non-standard delivery of programmes to protect and enhance income streams.
- The effective deployment and strategic co-ordination of professional service staff within the College.

**Duties and responsibilities**

The post of Head of Operations is central to the effective management and leadership of the College as well as its day-to-day running; they, therefore, have both strategic and operational responsibilities. The post holder is a full member of a range of College committees.

**Strategic Development and Planning**
- To be the Secretary to the College Board of Directors, and all formal committees within the governance structure of the College, and to be responsible for ensuring that the corporate record of the College is maintained appropriately.
- The Head of Operations is expected to be proactive in offering strategic advice to the Principal and Vice-Chancellor in relation to the further development of a range of operational activities (e.g. Finance, Premises, Support for academic staff and General administration).
- To advise and assist the Principal and Vice Chancellor and the Board of Directors in identifying short, medium and long term strategic objectives and priorities, and provide background data as appropriate to support decision making processes.
- Develop and maintain effective working relationships with key senior colleagues and external partners.
- Carry out critical analysis of relevant data and management information to inform decision making processes.

**Operational Management and Services**
- Oversee including direct staff management of Finance, HR, External Relations (including Marketing & Communication and Student Recruitment), and Registry (including Admissions and Student Administration), providing guidance and solutions to fit the needs and maintain the reputation of the College. The total of direct and indirect staff reporting to the Head of Operations amount to c.15 professional service and support staff.
- Lead on inspiring and maintaining a culture of continuous improvement, identifying additional service requirements and enhancement or service shortfalls and, design and manage the delivery of innovative solutions to maximise service quality, efficiency and continuity.
- Develop and coordinate, working closely with the Academic Lead the workload models for academic teaching staff, identifying areas for additional teaching support, and advising the Principal and Vice Chancellor on, and implementing, recruitment strategies to meet these needs.
- Oversee the management of the College’s space and take responsibility for determining space requirements.
- Lead and manage any ad-hoc or planned projects which may arise with respect to the strategic and/or operational needs of the College including management of equipment purchasing and control.
- Develop and oversee the adaptation for scale of College’s administrative policies and processes to improve and enhance the academic experience for students.
- Ensure compliance with UKVI regulations and sponsorship duties, overseeing and developing the implementation of student recruitment, attendance and monitoring processes.
- Set service standards, ensuring that there are effective processes in place to ensure standards are met.

**Staff Management**
- Provide strategic advice to the Principal and Vice Chancellor on, and manage administrative elements of, the employment relationships within the College including, but not limited to, recruitment, development, employee relations, reasonable adjustment and performance management. For professional services staff in the College, manage all elements and stages of these processes.
- Design and implement an organization structure for the College’s professional services staff to ensure the most effective deployment of these staff to cover the complex administrative requirements of the College.
- Provide high level professional leadership to support colleagues with ensuring that all staff are effectively managed and motivated and have opportunities for development.
- Ensure that there is an effective professional development and training programme for all staff to meet the business needs of the College.

**Financial Responsibilities**:

-

  • Head of Principal's Office

    Found in: beBee jobs GB - 3 weeks ago

    Dundee, Dundee City, United Kingdom University of Dundee Full time

    We are recruiting for an exceptional individual to join us as Head of Principal's Office.This permanent, full-time post is a key role within the University Executive & Strategy Office (UESO). The role is based in UESO and the role-holder will, in line-management terms, report directly to the Director of the University Executive & Strategy Office. However,...

  • Head of Principal's Office

    Found in: beBee S GB - 3 weeks ago

    Dundee, United Kingdom University of Dundee Full time

    We are recruiting for an exceptional individual to join us as Head of Principal’s Office. This permanent, full-time post is a key role within the University Executive & Strategy Office (UESO). The role is based in UESO and the role-holder will, in line-management terms, report directly to the Director of the University Executive & Strategy Office. However,...

  • Head of Principal's Office

    Found in: beBee jobs GB - 3 weeks ago

    Dundee, Dundee City, United Kingdom UNIVERSITY OF DUNDEE Full time

    We are recruiting for an exceptional individual to join us as Head of Principal's Office.This permanent, full-time post is a key role within the University Executive & Strategy Office (UESO). The role is based in UESO and the role-holder will, in line-management terms, report directly to the Director of the University Executive & Strategy Office. However,...

  • Retail Services Associate

    2 weeks ago

    Dundee, United Kingdom Boar's Head Provision Company Full time

    Retail Services Associate page is loaded Retail Services Associate Apply locations Algonquin, IL West Dundee, IL Libertyville, IL Mundelein. IL Gurnee, IL time type Full time posted on Posted 2 Days Ago job requisition id 28426 Hiring Company:  Delicatessen Services Co., LLC Overview: The Retail Service Associate is responsible for assisting with the...

  • Head of New Works Division

    3 days ago

    Dundee, United Kingdom NHS Scotland Full time

    The Property Department of NHS Tayside is looking for an experienced person to fill the post of Head of New Works Division. The post holder will be responsible for successfully leading and implementing strategic change within the organisation by developing, monitoring, and delivering numerous projects in line with current Scottish Executive guidelines, on...

  • Head of Finance and Planning

    4 days ago

    Dundee, United Kingdom V&A Dundee Full time

    The Head of Finance and Planning is responsible for ensuring V&A Dundee financial model and process are underpinned by robust and effective systems, reporting, performance management and planning to support the financial sustainability of the organisation. This is a key role in the organisation working with, and coordinating financial planning, reporting &...

  • Warehouse Operative

    2 weeks ago

    Dundee, United Kingdom CJ Lang & Son Limited Full time

    C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution network covering countryside to coast backed by...

  • Marine Operations Manager

    7 days ago

    Dundee, United Kingdom RECRUITMENTiQ Full time

    RECRUITMENTiQ is working in partnership with a privately-owned group of companies that can trace their roots back to 2000 when we purchased our 1st platform supply vessel; the SBS Cirrus. Today, we operate a fleet of modern, medium and large PSVs. We haveearned a reputation for delivering reliable and safe operations to a high-quality standard, enabling us...

  • Head of People

    4 days ago

    Dundee, United Kingdom Insights Full time

    **Who are Insights?** Insights is a Global Learning and Development company which aims to change the world through the power of self-awareness. We’re a global leader in providing innovative and engaging solutions for personal and organisational development. We help individuals, teams and leaders discover their unique strengths, preferences, and styles....

  • Parcel Reconciliation Operative

    3 days ago

    Dundee, United Kingdom Evri Full time

    How would you like to be part of helping Santa deliver parcels to little Timmy or Tasha in time for Christmas day? This role could be just what you are looking for to be part of the magical experience of being santa’s little elves. We are currently recruiting customer service operatives, or as we like to call them parcel reconciliation operatives. This...

  • Warehouse Operatives- Cleaners

    2 weeks ago

    Dundee, United Kingdom CJ Lang & Son Limited Full time

    C J Lang & Son Ltd is the wholesaler for SPAR Scotland, the largest symbol group in Scotland with over 300 convenience stores across the country. We are a family-owned Retail and Distribution business with our Head Office based in Dundee. We are proud to serve local communities through our Company Owned SPAR Stores throughout Scotland and have a distribution...

  • Offshore Operator II

    Found in: Talent UK C2 - 1 week ago

    Dundee, United Kingdom Oxy Full time

    Offshore Operator II-00033478 Description The GOM – Offshore Operator II will be part of the GOM Ops Constitution Ops 1 Team  and will support the Gulf of Mexico Business Unit in managing both short and long term planning as well as in controlling program execution while ensuring compliance with company policies and procedures. This will be...

  • Future Students CRM Systems Officer

    Found in: beBee S GB - 3 weeks ago

    Dundee, United Kingdom University of Dundee Full time

    We are seeking an experienced and self-motivated individual to join us as the Future Students CRM Systems Officer within the Enquirer and Applicant Communications team in External Relations. This is a new post, and you will play a critical role with responsibility for development and maintenance of our new Customer Relationship Management (CRM) system –...

  • Professor of Biomedical Engineering

    Found in: beBee S GB - 2 days ago

    Dundee, United Kingdom University of Dundee Full time

    The School of Science & Engineering (SSEN) at the University of Dundee delivers research and education across a range of STEM disciplines. Our mission is to be globally renowned for the development of innovation and technology that will deliver a more equitable, inclusive and sustainable future. Biomedical Engineering is committed to delivering the next...

  • Professor of Biomedical Engineering

    Found in: beBee jobs GB - 2 days ago

    Dundee, Dundee City, United Kingdom University of Dundee Full time

    The School of Science & Engineering (SSEN) at the University of Dundee delivers research and education across a range of STEM disciplines. Our mission is to be globally renowned for the development of innovation and technology that will deliver a more equitable, inclusive and sustainable future.Biomedical Engineering is committed to delivering the next...

  • Head Housekeeper

    6 days ago

    Dundee, United Kingdom Casa Fresa Accommodation Full time

    **Responsibilities**:_ - Assist the management team with organisation and operation of Casa Fresa accommodation. Supervise, organise and support a team of housekeepers, providing guidance, training, and feedback to ensure the highest quality of service. - Participate in cleaning duties alongside the team, demonstrating proper techniques, efficiency, and...

  • Research Grants Development Officer

    Found in: beBee jobs GB - 2 weeks ago

    Dundee, Dundee City, United Kingdom University of Dundee Full time

    Demands for expertise and support from the central RIS research support team are very high, and we require some specialist support to help maximise all research grants development and funding opportunities as well as for capability and capacity building. An exciting opportunity has therefore arisen to join and support our Research Grants Development Team...

  • Commercial Waste Project Lead

    5 days ago

    Dundee, United Kingdom Dundee & Angus Chamber of Commerce Full time

    **Post Title**: Commercial Waste Project Lead **Department**:City Development **Section**:City Centre Management **Responsible to**:City Centre Manager **Salary**: £30,021 pa **Contract type**:Temporary - 6 months **JOB PURPOSE** This post will run in close partnership with Dundee City Council and you will project manage the City Centre Commercial...

  • Investment Operations Administrator

    4 days ago

    Dundee, United Kingdom Thorntons Investments Full time

    **Job Purpose**: Supporting the Investment Team in collation and management of data, reporting and responding to client queries. **Platform knowledge, operation and data extraction** - Maintenance of model portfolios on all platforms, advise team on functionality, assist with edits, run monthly tolerance checks on accounts and rebalance accounts - Gather &...

  • Head Housekeeper

    3 days ago

    Dundee, United Kingdom Casa Fresa Accommodation Full time

    **About us** We are a serviced accommodation provider with properties across Dundee/Broughty Ferry. We offer luxury apartments and are looking for a headhousekeeper to organise, run and ensure high standards are maintained. Our work environment includes: - On-the-job training - Flexible working hours - Equipment provided - Safe work...