Hybrid Programme Administrator

3 weeks ago

Manchester, United Kingdom Protocol Full time

Protocol are delighted to be recruiting for a Programme Manager Administrator on a fixed term contract of a year to manage courses and all aspects of the student lifecycle within the Partnerships department.

Monday - Friday 37 hours per week.

Hybrid working model x2/3 days working from home on a rotational basis.

**Salary**: £23,000pa alongside
- 25 days annual leave
- 2 paid Corporate Social Responsibility (volunteering) days per annum
- Flexible working
- Regular employee engagement activities
- Long service awards
- Learning and development opportunities
- Monthly culture clubs
- Cycle to work scheme*
- Medical insurance at reduced rates*
- Pension scheme*
- On-site gym classes*

Ideally you will have an Enhanced DBS on the update service.

**The person and qualifications**
- Good working knowledge of Microsoft 365 package, in particular Word, Outlook and Excel [essential]
- Advanced experience of administrative/operational work in an office environment [essential]
- Knowledge of UK higher education system [desirable]

**Duties**
- Responding to student leads and enquiries, student admission and registration
- Managing student lifecycle across different systems such as onboarding and orientation, assessment cycle enrolments and results release
- Issuing of certificates and arranging courier services
- Accurately recording and maintaining marks
- Updating VLE space with key announcements and documents
- Working with academics to support timely delivery of orientation workshops
- Reporting on cohort registration, revenue and academic attainment
- Managing and monitoring invoicing and payments
- Calendar management

**About Protocol**

Protocol are the specialist full-service recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first.

Whatever your career goals, we've got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs
- **The legal bit...**_

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £23,000.00 per year

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Manchester, M20 2EZ

Reference ID: 47778ae

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