Order Processing

2 months ago


Banbury, United Kingdom Graf UK Ltd Full time

**Salary TBC based on experience £20k +**

Graf UK Ltd

This role can be based in either our Banbury or Glasgow office

**Key Responsibilities**:
Working within our sales team to carry out order processing for our customers, as well as providing admin support through a variety of tasks, including but not limited to:

- Processing customer orders on our ERP system across all of our product groups.
- Communicating with customers in relation to their orders.
- Providing excellent customer service in handling customer orders.
- Organising transport requirements to fulfil customer orders, both with internal transport options as well as external haulage providers.
- Raising purchase orders to our suppliers.

**Skills and Experience required**:

- First-class customer service delivery.
- Great communication and relationship building skills.
- A positive, friendly and confident attitude.
- Ambitious and driven, with a great attention to detail.
- Good IT skills - you’ll need to know your way around Outlook & Excel.
- Experience with Sage 200c preferred but not essential.
- Salesforce/CRM system experience preferred but not essential.

**Experience**:

- administration: 1 year (preferred)
- administrative assistant: 1 year (preferred)

**Education**:
GCSE or equivalent (preferred)

**Salary**: From £20,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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