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Care Coordinator/medical Administrator
3 months ago
Faribrook Medical Centre is a GP surgery is based in Borehamwood.
We are looking for a practice administrator/care co-ordinator to work with our busy Fairbrook family team both in administration and reception.
The person needs to be flexible, approachable, have empathy and patient focused care.
He/She/They need to have a positive mental attitude and a lot of smiles
**Main Duties(but not limited)**:
- Booking and cancelling appointments
- Dealing with patients over the phone and face to face
- Communicating & liaising with the Clinical Team
- Printing prescriptions
- Taking messages, requests and records/ pass information accurately
- Overseeing patient appointments
- Ensure reception/waiting areas are clean and tidy
- Repeat prescriptions via a protocol
- Helping to signpost patients over the phone and face to face
- Liasing with Pharmacists, Pharmacies, and all clinical staff in the practice
- Communicating & liaising with the Clinical Team
- Registrations and online access
- Administration of notes in and out
- Taking messages, requests and records/ pass information accurately
- Learning to signpost patients into the various appointments pathways.
We are looking for 4 days 8.00am - 5.30pm. Working with the team in the surgery and NOT WFH. 1/2 in reception and 1/2 in administration. Flexibility to cover other shifts if needed. Thursday off.
**Job Type**: Part-time but need to be able to cover until 5.30pm
**Salary**: £11.11 with yearly review.
**Job Type**: Part-time
**Salary**: £11.11 per hour
Expected hours: 34 per week
**Benefits**:
- Health & wellbeing programme
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Medical Receptionist: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 22/04/2024