Senior Care Coordinator

6 months ago

Borehamwood, United Kingdom Right at Home UK Full time

**Right at Home **Borehamwood **- Senior Care Coordinator**

**Location**: Borehamwood

**Salary**: £26,000 - £30,000 depending on experience

**Hours per week**:Full time

Are you looking to join a family-feel team that really values and appreciates their workforce?

Are you looking for an opportunity to grow and develop in a high-quality homecare business?

Right at Home Borehamwood are an award-winning provider of premium quality care. We are looking for an experienced Care Coordinator to join our growing team.

**We offer**:

- £26,000-£30,000 depending on experience
- Award winning training with access to online and in-person training courses
- Ongoing support with your work-life balance being a priority
- Opportunity to learn from other Senior Care Coordinators across our network.
- Be part of a really passionate team of care professionals
- Progression opportunities through our extensive career pathway

As a Senior Care Coordinator for Right at Home Borehamwood, you will play an integral part in managing the daily communications and care scheduling of our site. You must be extremely personable as you will be working with the entire team to make sure all our valued Clients needs are met. This role is extremely fast paced and requires someone truly dedicated and able to remain positive and professional when working under pressure. We cover Borehamwood, Elstree, Radlett, Bushey, Shenley & Watford therefore local area knowledge is highly desirable.

**Main duties and responsibilities**:

- To be accountable to the Registered Manager for the smooth running of day-to-day Client/ Care Assistant communication
- To provide leadership, support and guidance to the Care Coordinating team.
- Ensure outstanding compliance across the business and to support the business in achieving a minimum of Outstanding.
- To ensure the scheduling is carried out efficiently enabling the Care Assistants to spend the allocated care time with each Client and to allow for travel time
- Building relationships with the residents and families and other healthcare professionals to ensure we deliver personalised care.
- To ensure regular face to face meetings and phone calls are maintained based on set and agreed KPI’s.
- To consistently and efficiently carry out regular supervision and appraisal of your Care Coordinating team
- To maintain robust records of all communication via phone, face to face or WhatsApp at all times.
- Ensure any changes to Client or Care Assistant needs and availability, is communicated by your team to all relevant parties quickly and effectively. Ensure all changes are actioned and recorded in the appropriate places.
- To answer the telephone promptly and professionally, dealing with any enquiries or queries
- Ensure enquiries are recorded promptly and accurately with sufficient details and actioned accordingly
- Ensure complaints and Care Assistant feedback and enquiries are logged promptly and accurately using the correct procedure.
- Continually review, improve and follow agreed processes to ensure the most effective and efficient service is being delivered
- Ensure the provision of high-quality care services to vulnerable people living in their own home
- Work closely with management to highlight recruitment needs to allow for consistent, safe delivery of care and to mentor the care-coordinators team to maintain high levels of communication with the recruiter, ensuring a continual pipeline of carers are being recruited based on their needs.
- Effectively manage Care Assistant expectations by maintaining clear lines of communication at all times and building a strong and positive working relationship.
- To ensure all new Care Assistants and Clients are recorded on the system promptly and accurately
- Report weekly on recruitment needs, gaps in rotas, risks, Care Assistant availability and concerns to Registered Manager and Owner
- To ensure that Care Assistants match the most suitable for each package by carrying out regular Client and Care Assistant spot checks
- To check and approve consistent, fortnightly rosters and provide Care Assistant and Clients with rotas in a timely manner
- Accurately monitor and record Care Assistant holiday, sickness and absences.

**Qualifications and Experience**
- Previous experience as a Senior Care Coordinator or Care Coordinator in a homecare setting - Essential
- Experience in a customer service setting, building up relationships - Essential
- Use of a scheduling / HR / recording system - Essential
- Full UK or EU driving licence - Essential
- Relevant qualification, such as Business Studies or Social Care - Desirable
- Previous Domiciliary Care experience - Desirable

**Skills and Attributes**:

- Has the desire to make a real difference and greatly improve an already well-established business.
- Excellent customer service, communication and interpersonal skills.
- Good computer skills including proficient use of MS Office, the ability to produce reports and good

  • Senior Care Coordinator

    6 months ago

    Borehamwood, United Kingdom Right at Home UK Full time

    **Right at Home Borehamwood - Senior Care Coordinator** **Location**: Borehamwood **Salary**: £26,000 - £30,000 depending on experience **Hours per week**:Full time Are you looking to join a family-feel team that really values and appreciates their workforce? Are you looking for an opportunity to grow and develop in a high-quality homecare...

  • Care Coordinator for Children

    2 days ago

    Borehamwood, United Kingdom Leaders In Care Recruitment Ltd Full time

    **Job Title:** Senior Paediatric NurseAt Leaders In Care Recruitment Ltd, we are seeking an experienced Senior Paediatric Nurse to join our team. The ideal candidate will have a strong background in caring for children with life-limiting conditions and excellent clinical, communication, and mentoring skills.**Key Responsibilities:Provide direct line...

  • Children's Hospice Care Coordinator

    3 days ago

    Borehamwood, Hertfordshire, United Kingdom Leaders In Care Recruitment Ltd Full time

    About Our ClientOur client is a leading children's hospice in North London, providing specialist care and nursing for babies, children, and young people with complex medical needs.Job SummaryWe are seeking an experienced Senior Children's Nurse to join our team at our client's children's hospice.Key ResponsibilitiesAs a Senior Children's Nurse, you will be...

  • Care Coordinator

    6 days ago

    Borehamwood, Hertfordshire, United Kingdom Mencap Full time

    {"Job TitleCare CoordinatorAbout the RoleAt Mencap, we are seeking a compassionate and dedicated Care Coordinator to join our team in Borehamwood.Key ResponsibilitiesDeliver high-quality support to individuals with learning disabilitiesDevelop and maintain effective relationships with service users, their families, and other stakeholdersWork collaboratively...

  • Senior Paediatric Care Manager

    2 days ago

    Borehamwood, United Kingdom Leaders In Care Recruitment Ltd Full time

    **Leaders In Care Recruitment Ltd** is currently recruiting for an experienced Care Coordinator for Children. This role requires an individual with a passion for providing exceptional care to children with life-limiting conditions.The successful candidate will be responsible for managing a team of nurses and carers, delivering high-quality patient care, and...

  • Maintenance Coordinator

    5 months ago

    Borehamwood, United Kingdom Quantum Care Full time

    **Maintenance Coordinator-Full Time** **£12.58 to £13.10 per hour plus weekend enhancements** At Quantum Care we are proud of our commitment to providing the highest quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. Keeping our residents safe, healthy and happy is our top priority and we have adapted the way we...

  • Children's Nurse Specialist

    1 week ago

    Borehamwood, Hertfordshire, United Kingdom Leaders In Care Recruitment Ltd Full time £49,976

    Lead a Team of Dedicated ProfessionalsWe are seeking an experienced Children's Nurse to lead our team in providing exceptional care and support to children with life-limiting conditions. As a Senior Children's Nurse, you will oversee the daily operations of our nursing department, ensuring that every child receives high-quality, compassionate care.About the...

  • Senior Project Coordinator

    6 days ago

    Borehamwood, Hertfordshire, United Kingdom CV Library Full time

    Required Skills and Qualifications: To be successful as a Senior Project Coordinator, you will need strong organizational and time management skills, proficiency in using project management software, and a proven experience in a similar role.

  • Senior Project Coordinator

    5 months ago

    Borehamwood, United Kingdom SOS Synergy Full time

    We are looking for a Senior Project Coordinator to support the development, growth, drive and management of the Projects Department. This is an exciting opportunity for a high-calibre individual to join and strengthen our team, working on a wide range of projects. As a Senior Project Coordinator, you will be responsible for delivering electricity...

  • Senior Project Coordinator

    6 months ago

    Borehamwood, United Kingdom SOS Synergy Full time

    We are looking for a Senior Project Coordinator to support the development, growth, drive and management of the Projects Department. This is an exciting opportunity for a high-calibre individual to join and strengthen our team, working on a wide range of projects. As a Senior Project Coordinator, you will be responsible for delivering electricity...

  • Senior Project Coordinator

    6 months ago

    Borehamwood, United Kingdom SOS Synergy Full time

    We are looking for a Senior Project Coordinator to support the development, growth, drive and management of the Projects Department. This is an exciting opportunity for a high-calibre individual to join and strengthen our team, working on a wide range of projects. As a Senior Project Coordinator, you will be responsible for delivering electricity...

  • Dementia Care Specialist

    4 weeks ago

    Borehamwood, Hertfordshire, United Kingdom B&M Care Homes Full time

    B&M Care Homes: Enhance Resident Quality of Life as an Engagement LeadAs a distinguished private residential and specialist dementia care provider, B&M Care sets an unparalleled standard for delivering exceptional care. We invite you to join our dedicated team as an Engagement Lead at The Radley Care Home.Key Responsibilities:Identify residents' needs,...

  • Care Assistant

    5 months ago

    Borehamwood, United Kingdom Herts Good Care Full time

    **About the Company** **Rainbow Home Care Services LTD** is a leading domiciliary care agency that has become a trusted name within the local community providing essential support and improving the quality of life for countless individuals and their families. We are looking for passionate people for the role of a _**Care Assistant.**_ - **Regrettably, we...

  • Compassionate Care Leader

    3 days ago

    Borehamwood, Hertfordshire, United Kingdom Leaders In Care Recruitment Ltd Full time

    About Our ClientOur client is a leading children's hospice in North London, providing specialist care and nursing for babies, children, and young people with complex medical needs.Salary PackageThe Senior Children's Nurse role comes with an attractive salary package, including:A competitive annual salary of £49,976.A joining bonus of £5,000 over three...

  • Night Coordinator Nurse

    5 months ago

    Borehamwood, United Kingdom Elysium Healthcare Full time

    Are you an experienced Registered Nurse looking for a new challenge? Join Barnet Lane Clinic and be a part of a culture where you will be valued and supported as you flourish in your new role as a Night Coordinator. As a Night Coordinator, working 37.5 hours a week, you will lead and manage the quality of nursing care for service users during night shifts,...

  • Senior Team Leader

    4 weeks ago

    Borehamwood, Hertfordshire, United Kingdom B&M Care Homes Full time

    Lead a Team to Excellence as a Senior Manager at B&M Care HomesKey Responsibilities:Lead a team of professionals to deliver exceptional care and services to residents.Develop and implement operational strategies to enhance the quality of care and services.Collaborate with senior management to achieve business objectives.About B&M Care Homes:B&M Care Homes is...

  • Care Experienced Children Leader

    4 days ago

    Borehamwood, Hertfordshire, United Kingdom Leaders in Care Full time

    Job Summary: Leaders in Care is seeking a dedicated Senior Children's Nurse to join their team at a leading children's hospice in North London. As a Paediatric Nurse Manager, you will provide direct line management support to Band 5 Nurses and deliver high-quality patient care in various settings.About the Role:We are looking for a compassionate and...

  • Advanced Pediatric Care Specialist

    6 days ago

    Borehamwood, Hertfordshire, United Kingdom Leaders In Care Recruitment Ltd Full time

    Leaders In Care Recruitment LtdWe are seeking a dedicated Senior Children's Nurse (Band 6) to join our team at a leading children's hospice in North London. This is an exceptional opportunity to work in a supportive environment prioritizing the well-being of seriously unwell children and their families.About the Role:To provide high-quality patient care,...

  • Senior Paediatric Nurse Specialist

    4 days ago

    Borehamwood, Hertfordshire, United Kingdom Leaders in Care Full time

    Career Opportunities at Leaders in CareAs a Senior Children's Nurse at Leaders in Care, you will have the opportunity to develop your skills and experience in a supportive and dynamic team. You will work closely with our multidisciplinary team to deliver high-quality patient care and make a real difference in the lives of our patients and their...

  • Lead Nurse for Pediatric Care

    1 week ago

    Borehamwood, United Kingdom Leaders In Care Recruitment Ltd Full time

    As a Senior Paediatric Nurse with Leaders In Care Recruitment Ltd, you will have the opportunity to make a meaningful impact in the lives of seriously unwell children and their families.This role comes with a competitive salary up to £49,976, a generous joining bonus of £5,000 over three years, and a comprehensive benefits package.Your key responsibilities...