HR Associate Partner

6 days ago


Coalville, United Kingdom Amazon UK Services Ltd. Full time

Basic Qualifications and Experience
- Minimum high school diploma education degree or equivalent (Level 3 according to European Qualification Framework [EQF]1)
- Knowledge with MS Office Suite (Word, Excel, Power Point, Access, Outlook)
- Ability to work on shifts that are aligned with Operations at location Fulfillment Center
- Analytical skills (able to identify problem and a root cause, work with numbers, data, run metrics and pull reports...)
- Interest in HR field
- Previous experience of administration

Job summary

*Please note this is a Night Shift position*

Fixed Term Vacancy - 6 Months

At Amazon we believe that every day is still day one.

A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.

Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. Our Fulfilment Centres are at the heart of Amazon’s world-class and rapidly growing Operations network. They’re where we manage our customers’ orders using industry-leading workflows. This is how we delight our customers

With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.

About the role:
We are looking for an exceptionally talented, bright and driven person to join our Human Resources team as an Associate Partner. The Associate Partner will be a progressive, hands-on and customer obsessed front line HR representative to the line operators (Associate) population in the Amazon Fulfillment Center, providing cover, which is aligned with the Operations shift pattern. A core part of your responsibilities will be taking care and addressing associate queries, placing engagement with associates as your primary focus within our BHX2 Fulfillment Center. As an integral part of the HR team, you will deliver the highest quality of service to our internal and external customers; ensuring associates are supported through effective query handling and problem solving, followed closely by a high level of process understanding and administrative support.

Role Responsibilities
- Provide Associate support on HR related topics (documentation of and follow-up on requests, escalation of issues, problem solving, meeting notes), ensuring an engaging workplace environment
- Execute employee administration (incl. Time and Attendance) is managed accurately and timely (e.g. vacation planning support)
- Collect and input data, provide metrics through reports to the HR and Operations leaders
- Support hiring initiatives including events, onboarding and new hire orientation
- Flexible for working Sunday - Wednesday Night Shift Pattern.

Key job responsibilities

As a front line HR representative to the associate population, the responsibilities of a T3 Associate Partner are to:

- Support associates and AMs with HR transactional and administrative work
- Provide effective query handling and problem solving for HR processes and policies
- Provide cover aligned with the Operations shift pattern
- Focus on associate engagement
- Supports investigations for employee relations issues, addresses low risk absence cases

Preferred qualifications and experience:

- Level 4 according to European Qualification Framework 2
- Experience in employment law, and HR / Payroll
- Able to maintain utmost confidentiality and protect sensitive HR information
- Effective communication skills
- Ability to work independently and thrive in a fast-paced environment
- Experience in a similar industry
- CIPD Level 3 + qualified or working towards

+44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).


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