Community Matron

6 months ago


London, United Kingdom West London NHS Trust Full time

As a Community Matron you will be responsible for supporting your Locality Team and Line Manager in ensuring that our service users’ needs are met through the delivery of high-quality care. As a centre of excellence, you will offer a holistic, person-centred approach promoting/ enabling the patient, family and carers to manage their care, and working with Social Care supporting our patients with nursing needs as required.

The Community Matron works within a wide range of services across Ealing Community Partners as well as Primary Care and Adult Social Care.

As well as managing their own complex caseload, the post holder will clinically and managerially support the members of their team.

In addition, the post holder will be required to report on quality and performance within their team. They will also be a key member of the multidisciplinary team, and will lead the weekly MDT’s as required.
- Maintain a high standard of clinical work and compliance within the teams.
- Ensure compliance with our clinical governance framework, learning from incidents, you will motivate colleagues, champion service user safety and dignity and drive continuous improvement.
- Lead as part of the locality community nursing team, working collaboratively with the wider multi-disciplinary locality team and acute services.
- Provide leadership on the care and management of patients with complex needs, improving care, and preventing unnecessary hospital admission, support timely and safe discharge and establish effective personalised care and treatment plans to support people to remain in their usual residence.
- Provide education and support to individuals and their families to promote self-care strategies and independence.
- Work with social care and other community services once self-care is optimised and admission risks reduced and/or another professional has taken on the care co-ordination role.
- To attend weekly meetings with a multi-disciplinary team to review patients on the caseload, prioritising admission avoidance and facilitation of discharge.
- Support the team manager in the development and deployment of a skilled, competent and motivated workforce, able to meet the needs of the patients on the locality team caseload. To facilitate, motivate and supervise members of your team, including students under your management.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We’re rated good overall by the Care Quality Commission (CQC).

Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

For further details about the role and responsibilities, please see the attached job description and person specification.


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