![Southbourne Surgery](https://media.trabajo.org/img/noimg.jpg)
Patient Services Advisor
3 weeks ago
Most important question: Do you enjoy working as part of a team and do you enjoy a slice of cake occasionally? If you can answer yes then we might be the place for you to come and work so please read on.
Could you answer the phone and help someone find the information that they need for their Covid vaccination?
Could you answer a query about a blood test result?
Are you confident with using a computer?
Are you able to multi-task and enjoy finding solutions to problems?
If you thought life as a Patient Services Advisor was only about answering the phone then you couldn't be further from the truth
We are looking for someone to join our expanding team of administrative staff.
Life in a GP surgery is busy, varied, fast paced and often challenging.
Our team handle a high volume of calls. The role involves call handling, face to face meet and greet and administrative tasks (eg new patient registration forms and prescriptions).
We are therefore seeking those individuals with energy and enthusiasm to help us provide the very best possible experience for our patients.
Our surgery is located close to Chichester, Bosham and within easy reach of the South Downs.
We are a growing surgery and wish to recruit people who have a good sense of humour, enjoy a challenge and will offer solutions to problems that they encounter.
Pay is currently under review
**Main duties of the job**
You will work answering the phones, sign posting patients, booking appointments, scanning documents for the clinicians, work at the front desk, process prescriptions and complete patient registrations.
You should be well organised, willing to learn new skills, ask questions and have reasonable IT skills.
You should enjoy working with people and taking on a variety of tasks. You will be given comprehensive training as part of your induction period and there will be opportunities to work alongside experienced colleagues.
**Overview of our organisation**
We aim to support each member of our team and treat them as individuals.
We offer the following benefits:
- Membership of the NHS Pension scheme
- 25 days leave (Pro-rata) plus Bank Holidays
- A staff well being voucher
- Tea / Coffee provided
As well as this we are located very close to Southbourne Farm shop who sell some of the best pies in Sussex
Visits to the surgery are very welcome.
**Job Types**: Full-time, Permanent
**Salary**: £9.90 per hour
Schedule:
- Day shift
- Monday to Friday
- No weekends
- Overtime
Ability to commute/relocate:
- Emsworth, PO10 8JH: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
Reference ID: Rec1
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