Invoice Query Administration Assistant
3 weeks ago
Our Nexus vision is to be the UK’s leading provider of technology enabled business mobility, and our mission is to provide great client service in business mobility enabled by leading edge technology. We live by our Nexus values which define who we are and what we aspire to be.
At Nexus, we are continually working to expand our expertise, through the development of our existing workforce and the recruitment of our kind of people.
Nexus people are:
- Fast-learning, talented professionals, who analyse and adapt to their environment
- Versatile, proactive and dedicated to delivering service excellence
- Approachable and helpful to our customers and suppliers
- Forward-thinking problem solvers who are motivated to achieve success and deliver outstanding results
**The Opportunity**
Due to continued growth, we have an exciting opportunity to join our busy Supplier Invoice Query team, where we receive over 400,000 invoices per year via various manual and automated channels. The role will predominately be based around managing dispute queries on invoices that fall out of scope via IRIS our in house ERP system.
**The Role**
Key responsibilities include:
- Individual responsibility for allocated portfolio of suppliers in relation to invoice disputes and queries.
- Ensure supplier invoices are processed in an accurate and timely manner using our Optical Character Recognition system and through our EDI invoice system.
- Immaculate attention to detail alongside highly accurate data entry and inputting skills
- Ensure supplier invoice disputes are carefully managed using our bespoke IRIS dispute management portal, escalated as appropriate and chased in a timely manner.
- A proactive and structured approach to dealing with disputes, and identifying root causes of queries.
- Effective interpersonal skills and strong communication talent.
- Working closely in conjunction with our Supply Chain team.
**About You**
To succeed in this role you will need to be an individual with:
- The ability to communicate effectively at all levels
- Strong attention to detail
- Proactive, enthusiastic and a willing member of the team.
- Strong organisation and planning skills and the ability to prioritize appropriately
- Strong IT skills (MS Office, Financial Systems)
- Ability to work under pressure to meet deadlines.
- Dedicated to building a rapport and a trusting relationship with stakeholders both internally and externally.
Pay: £23,400.00 per year
**Benefits**:
- Casual dress
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Work Location: In person
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