Fleet Assistant

**Job Title: Fleet Assistant**

**Location**: VanCare, Pudsey

**Hours**: 8:00 AM - 5:00 PM (1-hour unpaid lunch break)

**Salary**: £25,000 per year

**Benefits**:

- Enrollment in the Nest pension scheme
- 28 days annual leave (includes automatic deductions for bank holidays and a few days over the Christmas period)

**About Us**:
VanCare is a leading provider of fleet maintenance solutions, dedicated to ensuring the smooth operation of our customer's vehicle fleets. We pride ourselves on delivering exceptional service and reliability to our customers.

We are currently seeking a proactive and organised Fleet Assistant to join our team in Pudsey. The primary responsibilities of this role include coordinating with field technicians, managing jobs, providing customer updates, handling administrative tasks such as invoicing and ordering parts, and ensuring smooth operations within our office.

**Key Responsibilities**:

- Distribute jobs to the closest technician
- Receive updates from field technicians
- Provide timely updates to customers regarding their job progress
- Answer incoming phone calls and address customer enquiries
- Place orders for necessary parts and equipment
- Prepare and process job invoices
- Generate reports and assist with data analysis as needed
- Create estimates for jobs requiring authorisation
- Input final order numbers on invoices

**Requirements**:

- Excellent customer service skills
- Proficiency in Microsoft Excel and Word
- Strong computer literacy
- Organised and detail-oriented approach to work
- Ability to multitask and prioritise tasks effectively
- Comfortable working in a fast-paced environment

**Additional Requirements**:

- Must be comfortable working around dogs, as there is a Cocker Spaniel in the office

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Casual dress

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 19/04/2024