Customer Service Advisor

3 days ago


Derby, United Kingdom Stratstone BMW Full time

**Customer Service Advisor (Fixed-term 6 months, Monday-Friday)**

**Stratstone BMW Derby**

**Salary of £21,744 with excellent company benefits**

Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone BMW Derby?

As the UK’s leading luxury automotive retailer, we’re dedicated to providing an unparalleled premium experience for our customers. We’re looking for someone to truly make an impact and bring our vision to life, emulating our rich automotive heritage and ensuring every customer visit is unique and tailor-made.

Our Associates are what separate us from the competition; the people who make a difference to our environments, our customers and their experience. As a Service Advisor, you’ll take care of our customers’ service bookings, whilst offering advice and keeping customers fully informed throughout the time their car is with us.

**What does the role of Service Advisor involve?**
- Provide estimates for work, and book in service and repair work for our customers’ vehicles
- Advise on a recommended course of action to our customers, and accurately invoice for any work carried out
- Keep our customers fully informed of all available extras, accessories and value products, whilst maximizing the opportunity to upsell

**What qualities do I need to succeed in the Customer Service Advisor role?**
- Background in customer service and an interest in the automotive industry, whether above or below the bonnet
- Flawless organisation skills, and confidence with using computer systems
- Experience of sales, with the ability to maintain customer service levels whilst meeting KPIs and deadlines in a fast-paced environment
- Dedication to providing an incredible service, with a passion for making our customers happy

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Salary**: £21,744.00 per year

**Benefits**:

- Company pension
- Employee discount
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location



  • Derby, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Advisor / Call Centre Operative** **Customer Service Advisor(s) Required!** The Best Connection are currently recruiting Customer Service Advisor(s) to work at East Midlands Airport, Castle Donington. This is an excellent opportunity to start a career with a global leader in logistics, distribution and supply chain management,...


  • Derby, United Kingdom The Best Connection Employment Group Full time

    **Title: Customer Service Advisor / Call Centre Operative** **Customer Service Advisor(s) Required! Interviews 15/04/24** The Best Connection are currently recruiting Customer Service Advisor(s) to work at East Midlands Airport, Castle Donington. This is an excellent opportunity to start a career with a global leader in logistics, distribution and supply...


  • Derby, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer service Advisor Customer Service Advisor York Hospital | Ward | Permanent | part time. £21,333 pro rata 15 hours per week We are currently looking for a Customer Services Advisor to join our team on the ward in our Derby Hospital. You’ll love your career at Nuffield Health. Our unique approach to connected healthcare brings...


  • Derby, United Kingdom Page Personnel Full time

    Friendly and fast paced working environment - Hybrid Working **About Our Client**: My client is a leading drinks manufacturer based in Derby. They lead the soft drinks world in providing to leading supermarkets through their high quality products. As a Customer Service Advisor you will be responsible for: - Answering all calls from our business customers...


  • Derby, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Service Advisor Type: Permanent Location: Derby **Salary**: £24,000 2fawcett are currently recruiting for a Customer Service Advisor for a business based in Derby. You will be required to manage the end to end customer service experience. **Duties**: - To record all customer interaction within company systems. - To use the relevant IT...


  • Derby, United Kingdom Webhelp Full time

    Webhelp is seeking an engaging and empathic full-time Customer Service Advisor in Derby. This full-time hybrid Customer Service role offers a salary of £20,869 and a clear career path and development opportunities as you deliver amazing customer experiences. Working for our client the UK’s largest railway operator, we are looking to have the best, most...


  • Derby, United Kingdom SF Group Full time

    Customer Service Advisor Ref code: OZG99096920 Customer Service & Call Centre, Office Support £ 13 per hour Derby, Derbyshire, England Temporary / Interim Office Based SF Recruitment is currently working alongside one of their key clients based in Derby to recruit for a Customer Service Advisor on a temporary to permanent basis. The role will involve both...


  • Derby, United Kingdom Webhelp Full time

    **Job Advert** Webhelp is seeking an engaging and empathic full-time Customer Service Advisor in Derby. This full-time Customer Service role offers a salary of £21,757 and a clear career path and development opportunities as you deliver amazing customer experiences. Working for our client the UK’s largest railway operator, we are looking to have the best,...


  • Derby, United Kingdom Refresco Full time

    Refresco, the world’s largest, multi-national soft drinks manufacturer, is seeking a **Customer Service Advisor** at our head offices in **Kegworth**. We offer a genuinely great place to work, with lots of personal development, and career opportunities all alongside a highly competitive salary. Refresco UK are part of the Refresco Group a multi-national...


  • Derby, United Kingdom Medstrom Limited Full time

    Customer Service Advisor (Sat/Sun - Home working, UK) Castle Donington, Derby About Us Established in 2010, Medstrom has developed a strong reputation for providing a reliable, dedicated and trusted service to our partners, across the UK and Ireland. Having developed a strong service offering, we have also created a range of products to provide comfort and...


  • Derby, United Kingdom Birlea Furniture Ltd Full time

    **Customer Service Advisor** **Castle Donnington** **£Competitive Salary plus benefits** **Your new Company**: Birlea is a leading furniture importer/wholesaler in the UK who have grown to be one of the largest companies in the furniture sector. Our teams search the world to bring home something a bit different. From traditional classics to the latest...


  • Derby, United Kingdom Proactive Personnel Full time

    Proactive Personnel is currently recruiting for a customer service advisor to join a pharmaceutical business based in Derby. Working in a very small close-knit team, we are looking for immediate interviews & starts. The role is based on Ascott Drive in Derby so an excellent location. Please call Reece on 01332 233 332 **Salary**: £12.00 per...


  • Derby, United Kingdom SF Recruitment Full time

    SF Recruitment are in need of two experienced Customer Service Advisors to join a key client of ours based in Pride Park, Derby. This is initially a temporary position for 3 months with the view to be reviewed. Our client is starting to prepare for a busyChristmas period, therefore they require two customer service advisor to join their busy team on a full...


  • Derby, United Kingdom German Automotive Full time

    As a Receptionist you will deliver an incredible customer service experience to all who enter the Retail Centre. As a Receptionist you will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Receptionists are our Brand Ambassadors, reflecting the brand image and standards in everything they...

  • Service Advisor

    3 days ago


    Derby, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone BMW Derby** **Salary of £24,298 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...


  • Derby, United Kingdom Vantage Recruitment Full time

    **Outbound Calls / Customer Services Advisor, £23-25k Monday to Friday 8am - 4pm or 7.30am - 3.30pm.** Are you a people person, proactive, tenacious and friendly ? If so read on If you enjoy making outbound calls to existing customers to understand more about their business, see if anything has changed for them and if they are still looking to use the...

  • Service Advisor

    1 day ago


    Derby, United Kingdom Hilton Garage Full time

    **Hilton Garage** has a fantastic opportunity available for an excellent individual to join us as a **service advisor**. This role is fantastic for someone who is great with customers and who has a knowledge of the motor industry. **Benefits of the service advisor role** - Work with a fantastic team within the family business - Hilton Garage offer fantastic...

  • Service Advisor

    7 months ago


    Derby, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone BMW Derby** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...


  • Derby, United Kingdom EVO Group Full time

    We have an exciting opportunity for an customer service advisor to join the team within our Derby branch. Customer Service is accountable for the operation and administration specifically covering the service given to customers and internal sales teams, ensuring that customers receive a high level of service enabling the branch to support growth. The role...

  • Service Advisor

    6 months ago


    Derby, United Kingdom Stratstone BMW Full time

    **Service Advisor** **Stratstone BMW Derby** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...