Complaints Lead

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities. Act as the focal reception point for all complaints received by agreed allocated Services in line with the Trust Complaints policy. To lead on the investigation of complaints within the CSL, ensuring that correspondences are handled...

The post holder provides support to the Complaints Manager, Patient Experience Matron and General Managers of all services as required in the management and co-ordination of the complaints process. Maintaining the Trust’s database on complaints and monitoring and reporting on complaint trends. Promoting a positive image of the complaints procedure to...

The post holder provides support to the Complaints Manager, Patient Experience Matron and General Managers of all services as required in the management and co-ordination of the complaints process.Maintaining the Trust's database on complaints and monitoring and reporting on complaint trends.Promoting a positive image of the complaints procedure to...

**Permanent** **Full time (37 hours per week)** We have an exciting opportunity available for a Complaints Resolution Officer to be part of the new Service Improvement Team at bpha bringing engagement, insights and complaints together. We are changing the way we manage customer feedback and are looking for two Complaints Resolution Officers to work in a...

Overview Werfen Werfen, founded in , is a worldwide developer, manufacturer and distributor of specialized diagnostic instruments, related reagents, automation workcells, and data management solutions for use primarily in hospitals and independent clinical laboratories. The Company’s business lines include Hemostasis, Acute Care, and Autoimmunity...

Overview Werfen Werfen is a growing, family-owned, innovative company founded in in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and...

Clinical Lead Location: Wixams, Bedford (MK42) Salary: £52,500 per annum + Excellent Benefits Supernumerary - 9am to 5pm - 40 hour contract with on call Time Recruitment is selecting a Clinical Lead for a highly luxurious state of the art care facility in Bedford for an award-winning company noted as care provider of the year for the last 3 years and...

Clinical Lead Location: Wixams, Bedford (MK42) Salary: £52,500 per annum + Excellent Benefits Supernumerary - 9am to 5pm - 40 hour contract with on call Time Recruitment is selecting a Clinical Lead for a highly luxurious state of the art care facility in Bedford for an award-winning company noted as care provider of the year for the last 3 years and the...

Just Food Recruitment, part of The JFR Group, is recruiting for an UK Lead Buyer on either an Interim or a fixed term contract for 6+ months for this international Food Manufacturing business. Main Purpose of Role: Be the focal point for supplier management, tendering and contracting for relevant materials. Ensuring availability of materials for relevant...

**What you'll work on** The Housing Maintenance team are responsible for delivering core business functions to a multi-million-pound, modern, People and Values led Housing Service, through the provision of high quality repairs services and technical support, ensuring customers’ outcomes are at the centre of what is delivered. The team play a key role in...

What you'll work onThe Housing Maintenance team are responsible for delivering core business functions to a multi-million-pound, modern, People and Values led Housing Service, through the provision of high quality repairs services and technical support, ensuring customers' outcomes are at the centre of what is delivered. The team play a key role in...

GLL is looking for an Area Swimming School Lead Teacher to work in Bedford. The Area Swimming School Lead Teacher is the link between our customers, swimming teachers and the leisure centre team. You will be responsible for a centres swim school programmes, including school swimming and all other swim school course products. This key role provides technical...

Job overview We are seeking a dynamic, motivated clinical expert to join our team at Bedfordshire Hospitals NHSFT, As Head of Midwifery and Gynaecology at the Bedford Hospital Site. The trust provides maternity care for around 10,000 women a year with 2700 being delivered at the Bedford Hospital Maternity Unit, and comprehensive Gynaecology Services. ...

**Are you looking for a Permanent Career in 2023?** **We are looking for reliable, passionate, and professional individuals who want to join the BCA family!** **Job Title: Customer Service Assistant** **Location: BCA Bedford** **Salary: £23,151 per annum** **Working Hours: 40 hours a week Monday to Friday or Tuesday to Saturday 08:30-17:30** **Who are...

Location - Bradford Days of Work - Monday-Friday Hours of Work - 8.30am-5.30pm SUMMARY OF POST: To work with the Registered Branch Manager to ensure effective delivery of service with an emphasis on back office processes. To be overall responsible for Recruitment, Payroll, Compliance, Human Resources and Office Management. **MAIN RESPONSIBILITIES**: -...

Job Title: Location Manager – Extra Care Location:Lavender Court Ampthill Hours: 30 per week Salary:Up to £26,707 per annum, pro rata About the role Extra Care housing provides a vital local resource to support older individuals with care and support needs to live independently. It is a sector of rapid growth and an exciting time of change for...

Job Ref RMK588 City: Bedford Department Asset Light Logistics Salary Status Full Time Type Permanent **More details**: The Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative...

Job summary Are you looking for your next step on your career with HUC? HUC is a positive force for change. We're transforming health provision to make it smarter, faster and more responsive to patients' needs. As a Shift Manager, you will be working closely with colleagues from across HUC to resolve issues and ensure that your area of the business...

Quality Auditor Supervisor - 6 Month FTC **Bedford** Reporting to the QA Manager you will be accountable for monitoring, supervising and evaluating the Quality Auditors daily work activity across all shifts to ensure that the quality audit function takes place effectively. The supervision of the team will involve day to day contact and involvement to...

**_Job Role - Customer Service Assistant_** **_Location - BCA Bedford_** **_Working Hours - 40 hours per week Tuesday to Saturday 08:00-17:00_** **_Flexibility over working hours and Part Time working also considered._** **_Type of Employment - Permanent _** **Join the UK’s largest B2B used vehicle service** At BCA, we’re altogether, more. More...