Technical Helpdesk Manager

2 days ago


Wimbledon, United Kingdom Reed Business Support Full time

**Technical Helpdesk Manager (Fire & Security Solutions)**

**SW London**

**£46,000 plus £5200 Bonus, plus commission potential £2k pa + smart phone, laptop Expenses and company credit card**

**_Due to expansion and internal promotion this is an exciting opportunity for an experienced Operations Executive supporting the Operations Manager who sits on the senior management team to move into this newly created role._**

**The role is extremely varied and covers areas like;**
- **Customer relations**:

- **IT & Technology**(This will be a big part at the start of the role)

Overseeing and administer the integration of the new CRM system into the organisation

Engage with IT support relating to the integration with day-to-day issues

Monitor the quality of service provided

Manage the provision of IT equipment to the staff
- **Process Management**:

- **Contract Retention**:

- **Team management of 3 administration staff currently**:

- **Sub-contractor Management**:

- **Management Information & Reporting**:

- **Industry accreditations**
- Worked in a similar role preferable in either an engineering industry, construction, safety or any other industry that is project installations based
- Have exceptional organisational skills
- Knowledgeable in creating and improving services and delivery for corporate and global clients
- A multitasker and hand on happy to step in
- Excellent client relationship skills
- Confident in their ability and understand the nature of projects and contractors
- Professional commercial approach
- Want to make a difference

**Contact Mary Knock for more information on


  • Helpdesk Analyst

    2 days ago


    Wimbledon, United Kingdom YourRecruit Group Full time

    A specialist provider of technology and service solutions to the retail industry. Strong customer base with more than 100 customers with approximately 1,000 outlets, based predominantly in the UK and Ireland. Do you have experience working within an IT Helpdesk Support role? If so, this a fantastic opportunity to work with a dynamic, innovative, and highly...


  • Wimbledon, Greater London, United Kingdom Deskpro Ltd Full time

    Are you looking for a challenging and rewarding career as a Helpdesk Support Specialist? We are seeking an experienced professional to join our team at Deskpro Ltd, where you will have the opportunity to work with innovative helpdesk software and deliver exceptional customer service.About the Role:As a Helpdesk Support Specialist, you will be responsible for...


  • Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full time

    Are you a technical wizard looking for a new challenge? Do you enjoy working with customers to resolve complex technical issues? If so, we would love to hear from you!As a Technical Support Expert at Deskpro Ltd., you will be responsible for providing world-class technical support to our customers through various channels, including support tickets, live...


  • Wimbledon, United Kingdom Just IT Full time

    Are you a 3rd line technical support engineer, with an understanding of how to use Linux and ha good experience server-side with installation? An award-winning helpdesk software company is looking for a technical support engineer to join its growing team. Role Responsibilities This is a varied customer-facing role. You'll be performing deep technical...


  • Wimbledon, Greater London, United Kingdom Deskpro Ltd Full time

    We are seeking a highly motivated and experienced Helpdesk Support Specialist to join our team at Deskpro Ltd. This role offers a unique opportunity for someone passionate about delivering exceptional customer service to work with innovative helpdesk software and contribute to shaping the future of customer support.About the Opportunity:This role is ideal...


  • Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full time

    We are seeking a skilled Customer Service Representative to join our growing team at Deskpro Ltd. As a key member of our customer-facing support team, you will be responsible for delivering exceptional service to our customers through various channels, including support tickets, live chat, voice, and social media.Our ideal candidate has 2+ years of...


  • Wimbledon, Greater London, United Kingdom Deskpro Ltd Full time

    We are seeking an experienced Helpdesk Support Specialist to join our growing team at Deskpro Ltd. This role offers a unique opportunity for someone passionate about delivering exceptional customer service to work with innovative helpdesk software and become an integral part of our business.Key Responsibilities:Investigate customer inquiries, providing...


  • Wimbledon, United Kingdom Reed Business Support Full time

    **Technical Project Manager** **SW London - Office based** **£46,000 plus £5200 Bonus, plus commission potential £2k pa + smart phone, laptop Expenses and company credit card** **_Due to expansion and internal promotion this is an exciting opportunity for an experienced Operations Executive supporting the Operations Manager who sits on the senior...


  • Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full time

    As a Customer Service Desk Executive at Deskpro Ltd., you'll be responsible for providing top-notch customer support and ensuring seamless interactions between our customers and our helpdesk software platform.About the Job ResponsibilitiesYou'll handle a wide range of customer inquiries, from simple queries to complex technical issues, using your expertise...


  • Wimbledon, Greater London, United Kingdom CV Technical Full time

    Job OverviewCV Technical is a leading company in the industry, seeking a highly skilled Multiskilled Maintenance Engineer (Electrical Bias) to join our team in Merton, Wimbledon. This full-time role involves working 5 out of 7 days (07:00-16:00) and comes with a competitive salary of £40,000. As a key member of our maintenance team, you will be responsible...


  • Wimbledon, Greater London, United Kingdom Icon Solutions Ltd Full time

    About the RoleIcon Solutions Ltd is seeking an experienced Technical Solutions Specialist to join its Client Support team. This is a unique opportunity to provide exceptional service to our global financial institution clients.The ideal candidate will have experience working in smaller/start-up organizations with an agile approach to change management, as...


  • Wimbledon, United Kingdom SRS Group Holdings Ltd Full time

    The Air Conditioning Technical Lead position at SRS Group Holdings Ltd requires a highly experienced individual to lead a team of HVAC technicians responsible for installing, repairing, and maintaining heating, ventilation, and air conditioning systems in commercial and industrial properties.Responsibilities:Develop and implement strategies to improve the...


  • Wimbledon, Greater London, United Kingdom SRS Group Holdings Ltd Full time

    About the Job:We are seeking a highly skilled Technical HVAC Team Lead to join our team at SRS Group Holdings Ltd. As an AC / Refrigeration Supervisor, you will be responsible for overseeing and managing a team of HVAC technicians responsible for installing, repairing, and maintaining heating, ventilation, and air conditioning systems mainly for commercial...

  • I.t Technical Support

    5 hours ago


    Wimbledon, United Kingdom HFH Healthcare Full time

    **ABOUT US** At HFH Healthcare we meet the growing need for complex care by providing specialist nurse-led services to adults and children in their own the homes, in and around London. Working in partnership with the NHS continuing healthcare teams, our enhanced level of specialist clinical support enables individual clients to remain at home even when the...

  • Technical Analyst

    2 weeks ago


    Wimbledon, Greater London, United Kingdom Intelliflo Ltd Full time

    We are seeking a skilled Technical Analyst to join our Customer Support team in England, United States, or India. As a Technical Analyst, you will be responsible for providing software support and basic training to users of Intelligent Office.Job DescriptionResponsibilities include:Providing help desk support – answering support calls from clients and...

  • Technical Lead

    9 months ago


    Wimbledon, United Kingdom Domestic & General (D&G) Full time

    You are the hands-on technology partner helping to bring the product vision to life by harnessing the power of high-performing engineering teams in the Service domain - the tribe that supports our customers when they need help from Domestic & General. You are passionate, articulate, driven and a great people leader with a strong background in...


  • Wimbledon, Greater London, United Kingdom CV Technical Full time

    Job Title: Multiskilled Maintenance Engineer (Electrical Bias)Location: Merton, WimbledonJob Type: Full-timeJob DescriptionCV Technical is looking for an experienced Multiskilled Maintenance Engineer to join our team in Merton, Wimbledon. This is a key role in ensuring the production facility operates efficiently, with a focus on planned and reactive...


  • Wimbledon, United Kingdom Cherryleaf Full time

    Our client is is a very successful company that develops finance software used by banks and financial institutions across the world. They are expanding their team and looking to recruit a Technical Author. **About the role** You will be responsible for the Knowledge Base. They use Confluence to provide information to their customers and internal staff about...


  • Wimbledon, United Kingdom CV-Library Full time

    Job title: Principal Technical Officer - Rail Track Type: Contract Location: Wessex Rate: Dependant on experience Role You will be expected understand all Permanent Way aspects of construction and associated works with the other disciplines and to deliver construction work safely to the level of quality expected by the company and the Client; to budget...


  • Wimbledon, United Kingdom Advance TRS Full time

    Job title: Principal Technical Officer - Rail Track Type: Contract Location: Wessex Rate: Dependant on experience Role You will be expected understand all Permanent Way aspects of construction and associated works with the other disciplines and to deliver construction work safely to the level of quality expected by the company and the Client; to budget...