Technical Support Expert

3 weeks ago


Wimbledon, Greater London, United Kingdom Deskpro Ltd. Full time

Are you a technical wizard looking for a new challenge? Do you enjoy working with customers to resolve complex technical issues? If so, we would love to hear from you

As a Technical Support Expert at Deskpro Ltd., you will be responsible for providing world-class technical support to our customers through various channels, including support tickets, live chat, voice, and social media.

Our ideal candidate has 2+ years of experience in customer support for B2B software and is passionate about staying up-to-date with the latest technical developments in the industry. You will have the opportunity to work with a range of different customers, each with their unique technical requirements.

In addition to providing technical support, you will also play an integral part in helping us to migrate our customers to our latest version of our helpdesk software product, Deskpro Horizon.

What we offer
  • A competitive salary of $70,000 per annum
  • The opportunity to work with a cutting-edge helpdesk software platform
  • Ongoing training and professional development opportunities


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