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Care Coordinator

4 months ago

New Milton, United Kingdom Serendip Home Care Full time

**We are expanding our services and we looking for experienced leader as a addition to our Team.**

Serendip Home Care is a homecare company looking to recruit an experienced Care Coordinator in the New Milton Branch. We seek to continue to offer the best of services to clients with diverse needs and helping them to live safely and independently in their own homes.

Applicants must have held previous positions as Care Coordinator or Care Field Supervisor.

**Benefits**:

- Company Pension Scheme
- Enhanced rates for Bank Holidays
- Holiday Pay
- Sick Pay
- Career progression and vocational qualification opportunities
- Flexible Contract
- Refer a Friend scheme for employees
- Employee of the month Scheme

**Driving**

**Duties**

The Care Coordinator's duties will include:

- Accepting care packages and assigning care workers to service users in an appropriate manner;
- Planning and producing care workers’ rotas ahead of time and managing the roster software;
- Arranging care reviews and risk assessments for service users with the field supervisor;
- Recruiting and retaining care workers to support growth and expansion;
- Managing care workers and conducting care worker supervisions on monthly basis;
- Ensuring that service user and care worker files are complete to the expected standards;
- Using electronic monitoring software, as well as conducting spot checks to monitor care workers’ attendance and timeliness for visits;
- Conducting telephone monitoring and service user visits and ensuring service quality;
- Liaising with clients, local authorities and other stakeholders;
- Representing the company during meetings with officials and service commissioners;
- Attending training events and ensuring that skills and knowledge of industry best practice is kept up-to-date;
- Ensuring that our service complies with and exceeds CQC requirements;
- Ensuring that the highest standards of care are maintained at all times.
- Working on the field as well as office based hours.
- Working alongside established team, Care Coordinator and Registered Manager.

The position of Care Coordinator is an important role in the company and will require the post holder to ensure the smooth delivery of care and support to our clients.

**Shift Times**:

- Day, night,on-calls shifts - Full Time
- Some weekends may be required

**Required Education, Skills and Qualifications**

Education and previous experience are essential.
- Ideally NVQ/QCF level 2/3 in Health and Social Care.
- At least 1 years’ experience working as a care coordinator for a Domiciliary Care Agency.
- Has previous experience of using Care Live Line or similar electronic system.
- Possess Excellent IT skills
- Knowledge of CQC Compliance is essential.
- People management or team leading experience.
- Ideally experienced in conducting care assessments, care reviews and being able to motivate care staff.
- Organised, methodical, and a good eye for detail.
- Being flexible around working schedules, roles and responsibility as it is a fast growing start up environment
- Being a team player is extremely crucial to this role.
- Flexibility to participate in on call duties when required

**Pay**
- Salary of 25000 per annum pro rata (based on 40 hour week)
- On call enhancement to your salary
- Possibility to work overtime at the Senior Carer Rate.
- 28 days paid annual leave

**Key Attributes**
- Self-motivated and proactive.
- Extremely responsible.
- An excellent communicator.
- Strong problem-solving skills and ability to think outside the box.
- Impeccable attention to detail.
- Strong interpersonal and customer service skills.
- A keen team player.
- Ability to take initiative.
- The drive to learn and succeed.
- Reliable and Trustworthy.
- High integrity.
- Sound judgement.

Our philosophy is based on the principle that we tailor care packages to individual needs and our services promote dignity and respect while providing the best of care.

Serendip home Care takes the welfare of vulnerable adults, young people seriously and so we take stringent measures to safeguard all. All applicants must be willing to undergo the appropriate screening such as checks with past employers and an Enhanced Disclosure via the DBS.

As an employer, the safety of our staff is paramount and so we are ensuring all our care workers have the correct protective equipment to do their role safely. We also are here to continue to provide key services to our clients.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week

**Salary**: £25,000.00 per year

**Benefits**:

- Company car
- Company pension
- Flexitime
- Free parking
- Sick pay
- Work from home

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Performance bonus

Ability to commute/relocate:

- Hampshire, SO40 3BU: reliably commute or plan to relocate before starting work (required)

**Experience**:

- care coordinator/ care