Head of Process Improvement

5 months ago

Manchester, United Kingdom Royal Mail Group Full time

**Job reference number** **299269**

Head of Process Improvement & Controls - Hybrid Working - FTC 6 Months and/or Perm

Competative Salary

Car allowance
Healthcare
Annual bonus potential
Generous annual leave offering of 27.5 days, plus bank holidays, increasing to 30 days after 10 years service
Full time
6 Month FTC and Permanent Option

Several location options

Do you want to work with enthusiastic and talented people? Do you thrive on new challenges and have the ambition and determination to deliver a first-class service? We have an exciting opportunity for the right person to join our Finance team to help drive change within the business.

**About the role**

In this role you will own financial processes, models, best in class toolkits, policy and standards in Operations Finance and to support and influence financial performance improvement in operations. Connect with operational leadership and finance business partner to promote operational and financial compliance, and continually improve standards. Leadership of the team to deliver the required enablement and finance transformational change.

**You will also**:

- Work with the field operations team and Finance Business Partners to influence, develop and deploy end to end performance management/business planning controls and processes
- Drive continuous process improvements and promote best practice across Operations
- Lead and facilitate the Every Penny Counts cost reduction programme reviews and support the Operations team to identify, implement and track cost reduction.
- Partner with HRS to implement and manage the end to end process for the accurate recording of casual and agency resource
- Drive the pace of business decision making, using facts, insight and commercial acumen, and influence business leadership to ensure resources are secured to deliver business change
- Design and implement standardised MI to drive and promote compliance
- Simplification of existing processes where necessary
- Instil operational financial control improvements and rigour in Field Operations
- Ensure financial and business controls remain relevant by working with accountable owners in Group or central functions
- Lead and develop the team to deliver the required performance objectives and statutory compliance requirements, and contributing to the wider professional development of Finance

**About You**

You are a qualified accountant (CIMA, ACA, ACCA) with significant experience of budget and target management along with a proven track record of challenging and influencing across a wide range of key stakeholders.

You are also an excellent communicator who can guide colleagues and staff with no financial background in their understanding of financial management.

**Additionally you have**:

- Experience in supporting development of medium term and short-term business plans
- The ability to create effective cross functional relationships, work collaboratively and supportively with colleagues
- Strong analytical and decision making skills
- A track record of implementing financial controls and process improvements
- Experience of working within a large a complex matrix organisation and can demonstrate the ability to manage multiple, and sometimes conflicting, priorities
- The ability to work at pace, to proactively identify and drive creative solutions
- Being a critical friend and not afraid of having difficult conversations when needed
- Ability to create effective cross functional relationships, work collaboratively and supportively with colleagues

**Extra Benefits**
- Generous **holiday **entitlement of 27.5 days (plus bank holidays), increasing with years completed service
- Company **pension** scheme with competitive contribution rates
- ** RMG Share Schemes** - partnership and matching share offer
- ** Family friendly support**:

- enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- **Discounts and offers**:

- there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
- Supportive and generous company **sick pay**:

- Access to our **Feeling First Class** service, providing both mental and physical wellbeing support
- **Lifestyle benefits** - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
- **Financial support**:

- information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
- **Your peace of mind with** - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
- **Free & discounted RMG products** - free keep safe & redirection, partner discounts
- **Free stamps** at Christmas
- Available only to perm employees

**Yo

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