Front of House Receptionist

6 days ago


Reading, United Kingdom Wilson James Full time

**Can you deliver a first-class customer service experience? Do you have a passion for hospitality and enjoy making a difference to your customers day? Do you thrive in a role where you can deliver an outstanding service to all you meet? If so, then this is the role for you**

We have a great opportunity for you to join us as a receptionist for a high-quality business environment in a fantastic location in Reading, Berkshire, with first class on-site amenities, enjoyed by over 7,000 people already on the park. Our client's range of office accommodation gives forward thinking businesses the ability to flex and the space to perform well. Transport facilities for this role are excellent if you do not drive with frequent and rapid bus services to and from the train station.

As a receptionist for this prestigious site, you will be the first point of contact for any visitors or customers visiting therefore you will be expected to maintain a friendly, professional manner always and provide a 6* customer service to anyone who approaches. This role is based out our site in Green Park, however, you will be expected to be flexible and cover our other two sites based in Reading.

This position is based in a corporate environment therefore you will need to ensure you maintain a high level of efficiency in all circumstances and situations. Our customer's need is our number one priority therefore it is important you maintain strong customer relationships, ensuring a friendly welcoming atmosphere for those who enter the building.

Your main duties will include welcoming all visitors and occupiers to the building, monitoring visitor access, singing in and out visitors, answering the telephone promptly, keeping the client up to date with any relevant information and assist in training any new starters.

You will need to assured individual who can communicate effectively with clients and visitors. You will need to be someone who prides themselves on professionalism and have a strong passion for customer service. You will also need to be competent in using IT and Microsoft packages.

There are opportunities to earn more. This role is primarily 40 hours per week, however due to covering leave, there may be opportunities to work an extra 10 hours.

**What we can offer you**:

- £25,200 per annum
- Full Time - Monday to Friday - 40 hours a week with potential to work more.
- Paid Annual leave of 5.6 weeks per year
- Free onsite car park
- Life assurance scheme
- Company sick pay
- Pension Scheme
- Access to an industry leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme
- The opportunity to develop your security career with access to training and development programmes
- Employee Assistance Programme that provides a health and wellbeing support service
- As an employer of choice, we focus on wellbeing, training, and career progression
- Employee Referral Scheme

**About Wilson James**

Wilson James is a leading security, construction logistics and aviation services provider with more than 5,000 employees. With in-depth sector and service expertise, we deliver solutions to clients operating across the Aviation, Construction, Corporate, Energy, Manufacturing, Maritime and Technology industries.

Wilson James provides services to some of the world's most iconic brands. We collaborate. We raise standards. We win awards.
We employ more than 5,000 brilliant people across security, construction logistics and aviation services.

We celebrate diversity. With more than 75 nationalities represented in the Wilson James family, we are a truly inclusive company.
For information about Wilson James' commitment to Equality, Diversity and Inclusion, please see our website.



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