Front of House Receptionist

1 month ago

Reading, United Kingdom Wilson James Full time

**BECOME**
**Be Part of Something Amazing. Join Wilson James**

Become a Receptionist for one of our clients, a high-quality business environment in a fantastic location in Reading, Berkshire, with first-class on-site amenities, enjoyed by over 7,000 people already on the park. Our client's range of office accommodation gives forward-thinking businesses the ability to flex and the space to perform well. Transport facilities for this role are excellent if you do not drive with frequent and rapid bus services to and from the train station, with Green park station open with a train straight into the park, getting to and from work could not be any easier.

**LIVE**
**What You Will Do**
If you're looking for a rewarding career full of new experiences, exciting opportunities, and career development, then Wilson James is the place for you.

As a Front of House Receptionist for this prestigious site, you will be the first point of contact for any visitors or customers visiting therefore you will be expected to maintain a friendly, professional manner always and provide a 6* customer service to anyone who approaches. This role is based on our site in Green Park, however, you will be expected to be flexible and cover our other two sites based in Reading.

This position is based in a corporate environment therefore you will need to ensure you maintain a high level of efficiency in all circumstances and situations. Our customer's need is our number one priority therefore it is important you maintain strong customer relationships, ensuring a friendly welcoming atmosphere for those who enter the building.

Your main duties will include welcoming all visitors and occupiers to the building, monitoring visitor access, singing in and out visitors, answering the telephone promptly, keeping the client up to date with any relevant information and assist in training any new starters.

**Main Responsibilities**
- Welcoming all visitors and occupiers to the building whilst monitoring visit access
- Signing in and out visitors
- Answer the telephone promptly and politely
- Keeping the client up to date with any relevant information and assist in training any new starters

**THRIVE**
**What You Can Expect From Us**

We aim to create a vibrant, inclusive, safe, and professional work environment that cultivates professional and personal growth.
- £12.16 per hour
- Full time - 5 days a week, 50 hours per week, 0800 to 1800
- Free on site parking
- Refer a friend programme - if you know someone who would be suitable for any of our vacancies, and they end up working with us for over 3 months, you will be entitled to a little bonus
- Opportunity to grow - As an employer of choice, we focus on wellbeing, training and career progression. We want employees to be well-equipped and feel confident in carrying out their role, as well as develop skills to allow for career advancement and personal progression.
- Wellbeing - Your mental and physical health is important to us which is why you will benefit from our Employee Assistance Programme (with up to 6 counselling sessions), Listening Ears programme and dedicated mental health first aiders.
- Employee Benefits Portal - We understand that feeling valued is important and so we offer lifestyle savings and access to a reward and recognition platform
- Life Assurance Cover
- Holiday Purchase Scheme

**WIN**
**What We Expect of You**
- Can communicate effectively
- Professionalism and a strong passion for customer service
- Ability to support events
- Efficient and confident in using all Microsoft packages including Word, Excel, Powerpoint and Outlook
- Flexibility in supporting two other sites near by

And that's it we'll help you with everything else you need to know

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