Front of House Receptionist

5 months ago


Reading, United Kingdom Wilson James Full time

**Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.**

We are looking for a_ _Receptionist for one of our clients, a high-quality business environment in a fantastic location in Reading, Berkshire, with first-class on-site amenities, enjoyed by over 7,000 people already on the park. Our client's range of office accommodation gives forward-thinking businesses the ability to flex and the space to perform well. Transport facilities for this role are excellent if you do not drive with frequent and rapid bus services to and from the train station, with Green Park station open with a train straight into the park, getting to and from work could not be any easier.

As a Front of House Receptionist for this prestigious site, you will be the first point of contact for any visitors or customers visiting therefore you will be expected to maintain a friendly, professional manner always and provide a 6* customer service to anyone who approaches. This role is based on our site in Green Park, however, you will be expected to be flexible and cover our other two sites based in Reading.

This position is based in a corporate environment therefore you will need to ensure you maintain a high level of efficiency in all circumstances and situations. Our customer's need is our number one priority therefore it is important you maintain strong customer relationships, ensuring a friendly welcoming atmosphere for those who enter the building.

**What do you get from us**:

- **The Role** - Full Time, 5 days a week, 40 hours per week, 0800 to 1600
- **Pay**: £12.77 per hour
- **Lifestyle Benefits** - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- **Learning & Development** - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- **Health and Wellbeing** - Life assurance scheme, access to mental health support specialists

**A typical day in the life as a Front of House Receptionist**
- Welcoming all visitors and occupiers to the building whilst monitoring visit access
- Signing in and out visitors
- Answer the telephone promptly and politely
- Keeping the client up to date with any relevant information and assist in training any new starters

**What are we looking for?**
- Front of House experience or experience working in a customer focused environment
- Hard work and excitement for your job, we love to see people enjoying their role



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