Sales Support Administrator

6 months ago


St Helens, United Kingdom Handepay Full time

Job Advert

**Sales Support Administrator**

Haydock, Merseyside

£21,630 per annum

Mon-Fri 9am-5.15pm

**The Role**

Your Job Purpose will be to process new business and provide administration support to the Sales Team.
- Update the database on confirmation of the acquirers approval / decline decision
- Maintain accurate database records
- Provide administration support
- Follow the procedures set out in the Sales Support Team Handbook
- Develop an understanding of the card market and industry standards
- Understand the objectives of the company and work towards them

**The Person**
- High degree of accuracy
- Attention to detail
- Team player with clear focus on customer service
- Tolerant and empathic communicator with excellent telephone manner
- Takes ownership of queries, problems and projects and manages to resolution
- Able to manage own workload and work unsupervised if necessary

**Who are Handepay?**

Handepay, part of the PayPoint Group, are a leading player in the payments industry because we have a remarkable proposition that is unrivalled and when you combine this with our core values of transparency, honesty and integrity, it is clear to see why our Trust Pilot reviews are the best in the industry.

Our employees speak highly of us because we believe that every customer and every employee counts. We treat you as an individual and make sure you are fully supported to achieve your goals.

**Benefits**
- 25 days annual leave, plus 8 UK bank holidays
- Contributory pension scheme
- Share incentive scheme
- Life assurance
- Electric Vehicle Scheme
- Full training and induction. Plus on-going training and support
- Opportunity to progress through the business
- Discounts through our employee benefits platform
- Offices conveniently located on the A580, close to M6 with free on-site parking
- Employee social events, lunches and activities
- Free refreshments provided



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