Spa Membership Co-ordinator

1 week ago


Watford, United Kingdom The Grove Full time

**Spa Membership Co-ordinator - The Grove, Watford**

**Mon-Fri 9.30-6pm (Flexible) - Assisting with evening and weekend events when necessary**

**What We Can Offer You**
- Excellent & competitive salary
- Up to £1,500 employee referral scheme
- Free parking/subsidised taxi / shuttle bus from Watford Town Hall
- Subsidised Staff accommodation
- Induction stays at the hotel (after probation)
- Friends & family discounted rates
- Gym & spa facilities
- Subsidised Golf for you & 3 friends (Championship course)
- 50% staff discount on Nursery/Creche (on site)
- Employee recognition
- Health/Eye & Dental Care (after qualifying period)
- Social activities
- Pension & Life Assurance
- Staff Canteen
- Cycle to work scheme
- Wellbeing & Financial Support
- Free online learning & development courses

**What are we looking for?**
- We are looking for a Membership Coordinator to be a first point of contact for any existing members who have queries about their membership or any potential new members who are looking to join Sequoia.
- This is a role which requires previous experience in an administration environment as it involves producing membership reports and statistics for the management team, as well as analysis on member feedback and usage and membership renewal letters.
- The spa team regularly run events for their members and guests and so this role will have responsibility for the co-ordination of these activities as well as putting together voucher packs.
- Excellent verbal and written communication is essential for this role, as well as good organisation and administration skills and the ability to work using your own initiative, as well as being part of a team.
- Previous knowledge and experience of working in a Spa or similar environment would be an advantage.
- Must have the right to work in the UK

**Who we are**:
The Grove is one a family-owned independent hotel group. We are a spectacular 5-star destination and resort, offering our guests a slice of tranquillity and calm, away from the stresses of everyday life.

Across our 300-acre estate, we offer a range of mouth-watering dining experiences, outdoor activities (including our famed Golf course, Walled Garden, and beach) and an indulgent award-winning spa, gym and health club.

Being family-owned means that both our guests and our employees are treated as individuals and not one of the crowd.

**Job Types**: Full-time, Permanent

**Salary**: £25,172.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Watford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- spa: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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