![The Grove](https://media.trabajo.org/img/noimg.jpg)
Hotel Receptionist
4 weeks ago
We are looking for a welcoming and guest focused Receptionist to join our ultra-professional front of house team. As one of the first points of contact in the hotel, it is essential that our guests are wowed by a smooth check in, useful information and a knowledgeable team who are on hand 24 hours a day. We want anyone staying with us to feel right at home and looked after from the minute they are greeted at the door.
Previous experience of working on a hotel reception and using a well-known booking system is essential for this role, as are excellent communication and organisation skills and a friendly, helpful nature (and comfortable shoes)
This role has lots of potential for professional development within a big team, and we are always looking to reward passion, initiative and those who go the extra mile for our guests.
Please be aware that this is a permanent, full-time role and involves shift work on a rota basis. Typical shifts would be early (7am - 3:30pm), middle shifts, or late shifts (2:30pm - 11pm) and a night shift (11pm - 7:30am) on a rotation basis.
**About Us**
The Grove is one of three prestigious hotels operated by Ralph Trustees, a family owned hotel group. We are a spectacular 5* venue and resort, offering our customers a slice of tranquillity and calm, away from the stresses of every day life.
Across our 300-acre estate we offer fine dining, a range of outdoor activities (including our famed Golf course) and an indulgent award-winning spa and health club. Being family owned means that both our guests and our employees are treated as individuals and not one of the crowd.
**Why join us?**
Alongside the personable touches that come with working for a family run business, we also offer a range of benefits that are designed to enable you to feel valued and appreciated as an important member of our team:
- The chance to make use of the on-site award-winning facilities such as the spa, golf course and gym.
- A staff canteen with a free meal during your shift
- A subsidised shuttle bus from Watford town centre
- Generous discounts for you and your family/friends on stays with the hotel
- Subsidised staff accommodation (if required)
**Job Types**: Full-time, Permanent
**Salary**: £23,153.00 per year
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Gym membership
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Watford WD17 3NL: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Hotel Reception: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location
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