Field Service Administrator
4 months ago
As a business, we offer solutions to increase the mobility of elderly and physically challenged people, to enable them to live an independent and active life.
We design and manufacture** **our own range of straight and curved stairlifts as well as partnering with key suppliers to offer a broad product range to meet customer needs. We operate in more than 40 countries and we’re growing all the time.
We are a passionate and friendly team of people who care deeply about Making Everyday Life Easier for our customers.
**Position**:
We are currently looking to recruit a full-time, permanent Field Service Administrator for our Service Support Team based in Baillieston.
**Key responsibilities for this role will include**:
- To prioritise and schedule in an efficient manner, the field service engineer’s jobs (installs, services, breakdowns and reworks) and to reach KPI’s and targets for Companion and Local Authority
- Liaise with sub-contractors to schedule prep work in a timely manner
- Answering the telephone to our customers and dealing with customer enquiries in a timely manner
- Providing excellent customer service at all times (both inbound and outbound calls)
- Help in cross-training of existing associates and the training of new starters
- Carry out other associated admin tasks outlined on associate skills matrix
- Booking and confirming customer appointments via phone and post
- Liaison and integration with other internal departments in the business
- Adhere to GDPR directives at all times
- Provide top quality customer service to clients
- Scanning of all engineer paperwork in a timely manner in line with contractual requirements
Any other duties deemed reasonable, which reasonably correspond to the general character of the role and level of responsibility.
**Salary**: £21,500 per annum
**Requirements**:
**Other information**:
**Benefits**:
- Casual dress
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
- On-site
-
Field Service Administrator
4 months ago
Glasgow, United Kingdom Molson Group Full time**Main Responsibilities**: - Assisting the administration department, booking jobs onto the in-house system. - Raising and preparing quotations for customer repairs. - Keeping customers always updated and informed. - Accurate data entry. - Process Employee weekly expense forms and management of credit cards reports. - Other ad-hoc duties to assist the...
-
Field Service Controller
3 months ago
Glasgow, United Kingdom DTGEN - A brand of Dieselec Thistle Generators Full timeDTGEN - A brand of Dieselec Thistle Generators is seeking a Field Service Controller to join our team. The Field Service Controller will be responsible for the planning of all field service activities to a high level of customer service, ensuring all engineering resource is fully utilised. **Daily Role & Responsibilities**: - Management of Service...
-
Service Administrator
1 week ago
Glasgow, Glasgow City, United Kingdom Orona UK Full timeService Administrator RoleWe are seeking an experienced Service Administrator to join our Glasgow Office. This position plays a crucial role in ensuring that our in-house databases are up-to-date with all service contract information.Key Responsibilities:General administrative duties, including receiving incoming calls, managing the inbox, and allocating...
-
Service Administrator
1 week ago
Glasgow, Glasgow City, United Kingdom Orona UK Full timeService Administrator RoleWe are seeking an experienced Service Administrator to join our Glasgow Office. This position plays a crucial role in ensuring that our in-house databases are up-to-date with all service contract information.Key Responsibilities:General administrative duties, including receiving incoming calls, managing the inbox, and allocating...
-
HR Administrator
4 months ago
Glasgow, United Kingdom British Army Reserve - 205 Field Hospital Full time"Challenge yourself in your free time." 205 Field Hospital (part of Army Medical Service) are recruiting now. Part-time vacancies in Glasgow, Edinburgh, Aberdeen, Dundee, Inverness (help with travel costs available). As an Army Reserve soldier, you will become a member of a highly skilled and motivated team. During your career, you will develop both...
-
Service Administrator
3 weeks ago
Glasgow, Glasgow City, United Kingdom Orona UK Full time{"title": "Service Administrator", "content": "Key ResponsibilitiesWe are seeking an experienced Service Administrator to join our Glasgow Office. This role plays a crucial part in ensuring that our in-house databases are up-to-date with all service contract information.Key responsibilities include:General administrative duties, including receiving incoming...
-
Service Administrator
3 weeks ago
Glasgow, Glasgow City, United Kingdom Orona UK Full time{"title": "Service Administrator", "content": "Key ResponsibilitiesWe are seeking an experienced Service Administrator to join our Glasgow Office. This role plays a crucial part in ensuring that our in-house databases are up-to-date with all service contract information.Key responsibilities include:General administrative duties, including receiving incoming...
-
Service Administrator
5 days ago
Glasgow, Glasgow City, United Kingdom Orona Full timeJob Title: Service AdministratorAbout the Role:We are seeking an experienced Service Administrator to join our team in Glasgow. As a key member of our business, you will be responsible for ensuring that our in-house databases are up-to-date with all service contract information.Key Responsibilities:General administrative duties, including receiving incoming...
-
Service Administrator
5 days ago
Glasgow, Glasgow City, United Kingdom Orona Full timeJob Title: Service AdministratorAbout the Role:We are seeking an experienced Service Administrator to join our team in Glasgow. As a key member of our business, you will be responsible for ensuring that our in-house databases are up-to-date with all service contract information.Key Responsibilities:General administrative duties, including receiving incoming...
-
Service Administrator
3 months ago
Glasgow, United Kingdom Orona UK Full timeWe are looking for an experienced **Service Administrator** with Lift industry experience to join our Glasgow Office. This position plays a key role within the business and is responsible for ensuring that the relevant in-house databases are up to date with all service contract information. Responsibilities will include: - General administrative duties,...
-
Service Administrator
4 months ago
Glasgow, United Kingdom Peak Scientific Full timeAt Peak we strive to attract individuals who will enjoy our culture and values: to put customers first, be innovative, stay agile, always respectful, and show pride and passion. Our customers are at the heart of everything we do, and we’re passionate about supporting our employees to reach their full potential and exceed our customers’ expectations, and...
-
Field Service Controller
3 months ago
Glasgow, United Kingdom DTGen Full timeJob purpose: To plan all field service activities to a high level of customer service, ensuring all engineering resource is fully utilised. Completion of all DTGen processes to enable accurate and timely billing of work. Daily roles and responsibilities: - Management of service engineers - Act as the primary point of contact for service engineering staff -...
-
Service Administrator
4 months ago
Glasgow, United Kingdom Orona UK Full timeWe are looking for an experienced Service Administrator with Lift industry experience which is beneficial but not essential as full training will be provided to join our Glasgow Office. This position plays a key role within the business and is responsible for ensuring that the relevant in-house databases are up to date with all service contract...
-
Service Administration Manager
6 days ago
Glasgow, Glasgow City, United Kingdom PDA Search and Selection Ltd Full timeJob Title: Service Administration ManagerLocation: GlasgowSalary: £29,000.00 per annumHours: 40 hours a weekPDA Search and Selection Ltd is seeking a reliable Service Administration Manager to work across their internal business divisions. The successful candidate will deal with all administrative duties and be an integral part of the senior service desk...
-
Service Administration Manager
6 days ago
Glasgow, Glasgow City, United Kingdom PDA Search and Selection Ltd Full timeJob Title: Service Administration ManagerLocation: GlasgowSalary: £29,000.00 per annumHours: 40 hours a weekPDA Search and Selection Ltd is seeking a reliable Service Administration Manager to work across their internal business divisions. The successful candidate will deal with all administrative duties and be an integral part of the senior service desk...
-
Service Administrator
4 months ago
Glasgow, United Kingdom Orona Full timeJob description We are looking for an experienced Service Administrator with Lift industry experience which is beneficial but not essential as full training will be provided to join our Glasgow Office. This position plays a key role within the business and is responsible for ensuring that the relevant in-house databases are up to date with all...
-
Buyer - Technical Services
4 months ago
Glasgow, United Kingdom Coffee Service Group Full time**About us**: Were born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and were still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 200 to support our expanding customer base, product range and service offering. We...
-
Administrative Assistant
4 weeks ago
Glasgow, Glasgow City, United Kingdom The Priory Full timeAbout The PrioryThe Priory is a leading provider of healthcare services, dedicated to delivering high-quality care and support to individuals and communities.Job SummaryWe are seeking a highly organized and detail-oriented Data Services Officer to join our team. As a Data Services Officer, you will play a critical role in ensuring the efficient and accurate...
-
Field Service Technician
2 weeks ago
Glasgow, Glasgow City, United Kingdom Future Engineering Full timeField Service Engineer OpportunityWe are seeking a skilled Field Service Engineer to join our team in Glasgow. As a Field Service Engineer, you will be responsible for providing exceptional service to our customers across Scotland.Key Responsibilities:Travel to customer sites to perform planned and routine maintenance on door and access solutions.Act as a...
-
Field Service Technician
2 weeks ago
Glasgow, Glasgow City, United Kingdom Future Engineering Full timeField Service Engineer OpportunityWe are seeking a skilled Field Service Engineer to join our team in Glasgow. As a Field Service Engineer, you will be responsible for providing exceptional service to our customers across Scotland.Key Responsibilities:Travel to customer sites to perform planned and routine maintenance on door and access solutions.Act as a...