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Field Service Administrator

8 months ago

Glasgow, United Kingdom Molson Group Full time

**Main Responsibilities**:

- Assisting the administration department, booking jobs onto the in-house system.
- Raising and preparing quotations for customer repairs.
- Keeping customers always updated and informed.
- Accurate data entry.
- Process Employee weekly expense forms and management of credit cards reports.
- Other ad-hoc duties to assist the Service Department as requested and answer customer telephone enquiries and forward appropriately.

**Work experience requirements**:

- Strong Administration background in Plant or similar industries. Transport and/or hire desk experience preferred.
- Ability to thrive in a busy, ever-changing environment.
- Good level of attention to detail and conscientiousness.
- Ability to multi task.
- Mathematically competent with good IT skills.
- Confident and clear telephone manner.

**Education Requirements**:

- Good general level of Education including English and Maths and IT.

Molson Group is the UK’s largest independent supplier of plant and machinery to the construction, demolition, ports, timber, scrap and recycling sectors. Through the expertise of our people and investment in technology, we help customers achieve maximum efficiency by providing equipment solutions that support both their commercial and environmental objectives.

**BE SUPPORTED. BE DEVELOPED. BE REWARDED.**

We have built our business around our customers’ needs. Through our 10 UK divisions, and our network of 13 service centers, Molson Group provides an end-to-end solution to customers’ equipment needs, new and used, wherever they are in the UK. This includes servicing their equipment, via our team of over 85 mobile engineers, maximising its lifetime and optimising its utilisation.

Join Molson Group and you’ll feel right at home. We're a community of individuals across the UK who want the best for each other, and those around us. We believe that with the right support, our diverse and talented teams will flourish at work. As a fast-growing, dynamic business, we can offer opportunities for career development, real job security and a culture where ideas are always welcomed and often put straight into action.

**Lots to choose from**

Our service depot engineering teams and on-the-road technicians prepare and maintain some of the most impressive and efficient equipment and vehicles available for a wide range of sectors, including construction, waste, demolition, timber, scrap and ports.

Our Sales and After Sales teams make sure our customers receive the very best advice and guidance for their needs, so they trust us as reliable partners - an essential part of their business operations.

And our back office, support and professional teams make sure that all finance, HR, admin, marketing, commercial, IT, health and safety and operations services run smoothly, using best-in-market tools and practices.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Paid volunteer time
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Work Location: In person