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Reception and Administration Assistant

4 months ago

Edinburgh, United Kingdom Active Feet Full time

We are looking for an exerienced Administration team member to undertake all receptionist ensure the patient receives the ultimate patient experience during there visit.

A customer-oriented approach is essential. The goal is to make patients feel comfortable and valued while attending our clinic. We are a growing and developing business and team.

Responsibilites include:
- Warm welcome our Patients when they arrive at our practice
- Check our Patients in & out
- Take Payments from Patients in house and over the phone
- Balancing daily payments received
- Being able to update Patient records, ensuring these are correct
- Outbound calling Patients to ensure patients have been reminded of appointment time and date.
- Making sure the reception area is tidy at all times
- Taking deliveries and logging these as per process
- Writing operational procedures for reception duties
- Responsible for updating our social media platforms
- Preparing monthly management spreadsheets
- Any other administraional duties required

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 15 per week

**Salary**: £22,500.00-£25,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Day shift

Work Location: One location