Customer Lifecycle Professional

3 weeks ago


London, United Kingdom EE Full time

Advanced Warning of scheduled maintenance

Customer Lifecycle Professional

**Job Req ID**:17301**Posting Date**:01-Jun-2023**Function**:Brand and Marketing**Location**:1 Braham Street, London, United Kingdom**Salary**:Competitive with great benefits**Why this job matters**
The Data Analytics Professional supports the collection, analysis, interpretation and presentation of data to support the BT Group's strategic decision making.

**What you’ll be doing**
1.Supports the acquisition, processing, integration, and cleaning of data from multiple sources.
2.Uses a variety of tools to automate data collection and build reports guided by procedures.
3.Undertakes initial data investigation and data analysis in order to identify trends in data.
4.Supports the development and refinement of data dashboards and reports.
5.Supports the presentation of data insights to relevant stakeholders for planning and decision support.
6.Supports in the implementation of ways to improve working processes within the area of data analytics.

**The skills you’ll need**
- Database Design/Development
Requirements Analysis
Requirements Gathering
Data Storytelling
Business Intelligence Reporting
Data Preparation
Programming/Scripting
Data Quality
Decision Support
Business Analysis
Data Analysis
Agile Methodologies
Data Dashboards
Data Visualisation

**Our leadership standards**

**Looking in**:
**Leading inclusively**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.

**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building for the future**
I build diverse future-ready teams where all individuals can be at their best.



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