Trainer - Customer Services - Centre of Excellence
5 months ago
**Job description**
Basic Salary: £32,000
Hours/Shifts: 37.5 hours per week
Medequip are a leading provider of Health Care Solutions
Our VISION- Keeping people independent for longer - To ensure that the right product, in the right condition is delivered and installed in an appropriate and caring manner.
Medequip as a values-driven organisation places an emphasis not only on results but also on how those results are achieved. There is particular focus on safety, empathy, respect, teamwork, and excellence in all we do.
**The Role**
- Work under the direction of the Regional Manager, Head of SHEQ & Governance and alongside the regional operational management team in the identification of training needs across the region.
- Assist the SHEQ & Governance team in the development of training packages to ensure the organisation is compliant with any statutory, mandatory or contractual requirements including ISO standards.
- Deliver training packages using a variety of methods i.e. face-to-face, PowerPoint presentations, e-learning, practical demonstrations, etc.
- Assist in the development and delivery of the induction training programme including the competency framework.
- Liaise with other members of the SHEQ & Governance team and other Subject Matter Experts (SMEs) within the organisation to develop and deliver their specialised training packages.
- Ensure all delivered training is recorded using the T-Matrix and ongoing training records form and completion of the Learning Management System.
- Develop excellent working relationships with all managers and staff across the organisation in particular Ops Managers and Regional Managers.
- Assist in the development and undertaking of audits, including but not limited to training records, evaluation forms, training outcomes and other governance related activity (i.e. health and safety, complaints, incident reporting and information governance).
- Manage and maintain any Continuous Professional Development requirements.
- Appropriate configuration of the training environment within service centres and ensure all hardware, software and paperwork is available.
**The Benefits**
- Up to 33 days holiday (including bank holidays)
- Pension scheme
- Healthcare scheme
- Life assurance
- Cycle to work scheme
- Care First employee assistance programme including free counselling
- Discount arrangements
- Free uniform
- Opportunities for career progression
If you are interested in a role where you can work in a great team with great benefits and carry out a role where you can add value to our customers lives every day, then this is the role for you.
We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.
**Salary**: From £32,000.00 per year
**Benefits**:
- Company pension
- Free flu jabs
- Health & wellbeing programme
- Sick pay
Schedule:
- Monday to Friday
**Experience**:
- customer service: 1 year (preferred)
Work Location: Remote
-
Customer Service Executive
5 months ago
Remote, United Kingdom UK Call Centre Limited Full time**Job Title**: Remote Call Centre Executive (Weekends Only) **Location**: Remote (Work from Home) **Company**: UKCC **Job Type**: Part-Time (Weekends Only) 4-20 hrs per week. **Schedule**:Weekends only Day shift Night shift Evening shift Overtime We are seeking a motivated and experienced call centre representative to work remotely on weekends only. In...
-
Trainer
5 months ago
Remote, United Kingdom HSS Hire Group Full timeJoin our exceptional team as Trainer, where you'll play a pivotal role in delivering accredited and tailored training sessions at our HSS training facilities. This opportunity is perfect for an individual who will excel in dynamic environments, pursuing both an exciting and promising career with us! The role involves supporting the development, planning,...
-
Men Fitness Trainer
5 months ago
Remote, United Kingdom GoFit Full timeWanted: Part-Time Men's Fitness Trainers Are you passionate about fitness and helping others achieve their health goals? We're on the lookout for dedicated and enthusiastic men's fitness trainers to join our team on a part-time basis! Job Title: Part-Time Men's Fitness Trainer Location: Remote Hours: Flexible part-time hours Compensation: 300...
-
Industrial Safety Trainer
5 months ago
Remote, United Kingdom Breathe Safety Ltd Full time**Industrial Safety Trainer - Confined Space/Fire Safety/Manual Handling etc.** Breathe Safety are a culture driven business, providing hire, sales, service and training for respiratory and confined space equipment. The equipment includes breathing apparatus, breathing air compressors and trailers, gas detection, and lifting equipment. Our portfolio of...
-
I.t Trainer
5 months ago
Remote, United Kingdom City IT Full time**Life as an IT Trainer at CEF (City Electrical Factors)**: As an IT Trainer you will be responsible for delivering training to the organisation on existing business platforms through various training methodologies such as face-to-face, video conferencing, recorded demonstrations and documentation. You will be an integral part of the CEF IT Training team as...
-
Customer Service Advisor
6 months ago
Remote, United Kingdom Jomo People Ltd Full timeWe’re looking for experienced contact centre customer service advisors, who are open to working on a fully remote basis from home ,for this brand-new opportunity. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors who just love what they do. The...
-
L&d Internal Health
5 months ago
Remote, United Kingdom Priory Central Services Full timePriory is the leading independent provider of mental healthcare and adult social care in the UK. Priory is committed to ensuring learning, development and appropriate training is available to all colleagues. We have an exciting opportunity within our Learning and Organisational Development Team to appoint a L&D Internal Health & Social Care Trainer,...
-
Mobile Trainer
5 months ago
Remote, United Kingdom HSS Hire Group Full timeWe have a fantastic opportunity as a** Trainer** **to join our fantastic team of trainers to deliver accredited and bespoke training days in our HSS training venues. This is an exciting opportunity for someone who thrives in a fast-paced dynamic environment and is looking for both a challenge and a future career path to flourish in the training industry. We...
-
Customer Service Advisor
5 months ago
Remote, United Kingdom Jomo People Ltd Full timeWe’re looking for experienced contact centre customer service advisors, who are open to working on a fully remote basis from home ,for this brand-new opportunity. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors who just love what they do. The...
-
Credit Controller
5 months ago
Remote, United Kingdom Educate Excellence Full time**About Us**: Educate Excellence is a community-driven supplementary education provider based in Norbury, SW16. We teach Maths & English (ages 5 to 18), Sciences, specialising in the 11+ examination and GCSEs. Classes are always small group sizes (3-5 students), based on age and ability. Having overseen the studies of over 2000 students in the last 5 years...
-
Regional Trainer
5 months ago
Remote, United Kingdom Cera Care Full time**Position**:Regional Trainer **Covering**:Burton on Trent, Crewe, Derbyshire, Nottingham, Leicester, Staffordshire **Contract Type**:Full Time Permanent **Salary**:£27,000 **About Cera** Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are...
-
Trainer - Hss Training
5 months ago
Remote, United Kingdom HSS Hire Group Full timeWe have a fantastic opportunity as a** Trainer** **to join our fantastic team of trainers to deliver accredited and bespoke training days in our HSS training venues. This is an exciting opportunity for someone who thrives in a fast-paced dynamic environment and is looking for both a challenge and a future career path to flourish in the training industry. We...
-
Customer Service Advisor
5 months ago
Remote, United Kingdom The AA Full time**This is the job**: **Job Title**: Customer Service Advisor **Location**: Basingstoke (with Dynamic working option) **Salary**: £22,322 **Contract**: Full time - permanent, 36.25 hours per week **Hours**: Shifts between Monday to Friday 7.30am-6:15pm, Weekends 8am-3pm **Do you get a kick out of solving problems?** **Are you energized by speaking to...
-
IT Customer Service Advisor
5 months ago
Remote, United Kingdom Daisy Corporate Services Full timeCompany Description **Location: Home Based (some travelling may be required to Horsham office)** **Salary: Up to £27,000** **Job Description**: About the role... - Provide first line support to both internal and external users. - Respond to customer requests in line with agreed SLA targets. - Interact with customers and internal people at all levels...
-
Customer Service Advisor
5 months ago
Remote, United Kingdom Alcove Full time_**Alcove - Help us keep elderly and vulnerable people safer and better connected by using digital technology.**_ We specialise in delivering connected care technology for local authorities, the NHS, housing associations and sheltered accommodation providers across the country. We are the market leader in data led, digital connected care technology in the...
-
Customer Service Advisor
5 months ago
Remote, United Kingdom Vita Health Group Full timeThe Role: What you will do? **The Role**: Are you looking for an customer service role that will really make a difference to lives? A role that will complement your busy life schedule at hours to suit you? Being a customer service advisor is a very rewarding but also sometimes challenging job, every day is different to the last and there is a lot to learn....
-
Call Centre Advisor
5 months ago
Remote, United Kingdom Inspiro Learning Full timeInspiro is one of the UK’s largest training providers offering government funded Apprenticeships and providing work-based learning in a number of industries. As a Work From Home Call Centre Advisor we are looking for individuals who are passionate about delivering exceptional customer service whilst meeting agreed targets through gaining interest in...
-
Credit Controller
5 months ago
Remote, United Kingdom Educate Excellence Full time**About Us**: Educate Excellence is a community-driven supplementary education provider based in Norbury, SW16. We teach Maths & English (ages 5 to 18), Sciences, specialising in the 11+ examination and GCSEs. Classes are always small group sizes (3-5 students), based on age and ability. Having overseen the studies of over 2000 students in the last 5 years...
-
Customer Trainer
5 months ago
Remote, United Kingdom Person Centred Software Ltd Full timeAs a key member of our regional training team, you will be delivering both face to face and online training to our customers. Supporting our customers with their digital transformation, you will on-board and train our customers on our different products to ensure that they can get the best from our systems. You will have responsibility for our customers...
-
Counselling Practice Administrator
5 months ago
Remote, United Kingdom Leone Centre Full time**Remote Counselling Practice Administrator** We have a unique opportunity for a remote or London based administrator (must be UK based). You will be an integral part of the Leone Centre service, a much-valued service provider that has developed a great reputation over many years for quality and excellence around therapy and consultancy. Bringing together...