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Ict Apprentice
4 months ago
Opportunity information
Salary £18000 per year
Duration 13 months
Advert closing date 08/07/2024
Description
Are you a dedicated, IT enthusiast? Apprentify are looking for a self starting individual to join one of the UK's leading 'Managed Print Supplier' businesses. With full and extensive training, this role offers great progression opportunities for any individual that has a willingness to learn.
Apprentify are hiring on behalf of our client.
The UK’s leading independent workplace technology consultancy.
As an independent workplace consultancy with over 50 years of experience with print, telephony, IT, connectivity and automation. We help businesses identify areas for innovation and recommend bespoke solutions that result in savings of up to 30%.
The ICT apprentice is responsible for providing technical support to our customers and internal project deliverables. Technical support will include a wide variety of functions from troubleshooting and resolving technical problems, documenting ticket actions, communicating with both users and our customers to ensure a rapid resolution.
Duties and responsibilities
- First line technical support for customers
- Working with customers to resolve issues
- Document support ticket and coordinate with engineers
- Remote connection with customers to resolve complex issues
- Attend installations when required
- Help with setting up printing devices
- Providing internal IT support
- Maintain FM Audit device monitoring
- Maintain E Maintenance
Entry requirements
Minimum of grade 4/C in GCSE Maths and English.
Training to be provided
Our ICT apprenticeship covers topics allowing apprentices to support organisations relying on computer and communication systems in all areas of their operations and decision-making processes. As an ICT apprentice, you will develop skills and knowledge of the industry by learning key IT essentials such as fault finding and diagnostics, preventative measures, routine maintenance, system tools and testing. You will also gain an awareness of cloud systems and physical and virtual network components including an awareness of security and firewalls, network architecture, protocols and principles of database migration.
Whether you have experience within the field or not Apprentify’s level 3 ICT apprenticeship will give you the tools to get your career started within IT support. If you are an employer our level 3 apprenticeship is the perfect solution to overcoming your hiring challenges and internal skills shortages.
Things to consider
Fully office based.
Consistent progression opportunities upon completion of the apprenticeship.
Full and comprehensive training, both through the apprenticeship and in the workplace.
Skills required
Array
Future prospects
Apprenticeship qualification in ICT L3.
Full time position upon completion of the apprenticeship.
Progression opportunities for commit employees.
Hours per week 40
Working week Mon-Fri
Apprenticeship standard Information communications technician (Level 3)
Leatherhead, Surrey, England, KT22 7NA
