Care Home Administrator
5 months ago
Dundoran Nursing Home is a 31 bedded EMI Nursing Home situated in the Prenton area.
Our work environment includes:
- Office setting
- Lively atmosphere
- Safe work environment
- On-the-job training
**Responsibilities**:
- You will be responsible for the flow of information through the nursing home, liaising directly with the Home Manager and Assistant Manager.
- You will be responsible for payroll using our Fusion digital system.
- Responsible for safer recruitment practice
- Understanding of different payment pathways including CHC and FNC, as well as LA funding.
- Maintaining confidential records
- Minuting meetings.
- Answer calls.
- Front of house.
- Diary Management.
- Oversee the day-to-day operations of the nursing home facility
- Ensure compliance with all applicable laws, regulations, and policies
- Develop and implement policies and procedures to improve the quality of care provided
- Manage and supervise staff, including hiring, training, and evaluating performance
- Maintain accurate records and documentation
- Handle resident complaints and concerns in a timely and professional manner
- Collaborate with medical professionals to ensure proper care for residents
- Monitor budgets and financial performance of the facility
- Coordinate with external vendors and service providers
**Requirements**:
- Proven experience in an administrative, preferably in a healthcare or nursing home setting
- Strong organizational skills with the ability to multitask and prioritize responsibilities effectively
- Proficiency in using computerized systems and software for clerical and administrative tasks
- Excellent phone etiquette and communication skills to interact with residents, families, staff, and external stakeholders
- Accurate typing skills with attention to detail for data entry tasks
- Familiarity with QuickBooks or similar accounting software for financial management
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements.
**Experience**:
- Proven experience as a Nursing Home Administrator or in a similar role
- Strong administrative skills with proficiency in Google Suite and QuickBooks
- Excellent phone etiquette and communication skills
- Exceptional organizational abilities to manage multiple tasks efficiently
- Ability to computerize and type accurately
- Knowledge of clerical procedures and data entry techniques
- Familiarity with office management procedures
Reference ID: Care Home Administrator
Pay: £12.00-£12.50 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (required)
**Experience**:
- Customer service: 3 years (required)
- Administrative experience: 3 years (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Care Home Administrator
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