Care Home Administrator

6 months ago

Prenton, United Kingdom We Care Group Full time

**We Care Group**

We Care Group are a family owned company. Founded on the tradition of healthcare excellence, we bring a combination of the highest quality health care services and experienced, compassionate and dedicated staff to all of our nursing and care homes

We offer a warm, supportive and uplifting environment, where our residents are able to maintain their own individuality and feel at home. We take pride in being both small enough to care and large enough to be able to care. After all, we believe in ‘caring for our loved ones, like they cared for us’

Are you looking for a fresh challenge? Wanting to take the next step in your healthcare career? Then look no further..

**About The Role**

**About you**

Ideally with experience of working in a care home environment, you will be someone who possesses excellent administration skills and has experience in maintaining accurate and complete records & the ability to work independently. You will have great communications skills and a helpful can do attitude.

**Job Overview**

As a Home Administrator you will be managing administrative systems and processes to perfection to help our Home Manager effectively run services. Whether you’re maintaining impeccable financial records, processing invoices, banking monies and preparing reports or administering the Time & Attendance system and processing payroll and HR information - you’ll always have Resident wellbeing in mind above all else. We are looking for someone ideally with an IT/ Administration qualification, such as ECDL, not to mention admin experience in a busy environment You’ll need great time management and organisational skills. Beyond that, it’s all about your brilliant, positive energy and natural ability to get along with people. So, whenever you communicate with a Resident or co-worker, you’ll be truly considerate and kind. Well, after all, it’s just in your nature.

**Responsibilities and Duties of the Job**
- Implement actions to meet and maintain administrative and financial standards.
- Evaluate standards of administrative and financial competence.
- Managing incoming/outgoing post
- Transferring weekly hours staff have worked onto the weekly hours sheet ready for payroll
- Complete residents details form with information passed from the home manager
- Dealing with Admission details
- Send Admission/Discharge forms to Head Office
- Updating the homes occupancy list
- Dealing with invoices
- Dealing with incoming and outgoing calls taking messages at medication rounds unless a GP, Hospitals, important calls which need to be dealt with asap
- Credit care summary ensuring all receipts are attached and sent to Head Office accordingly
- Banking make sure receipts are issued and a copy attached to the Banking Sheet, with visits to the bank in work time
- Dealing with Petty cash, residents personal allowance
- Recording of sickness/absence and keeping personal files up to date

**Benefits**

We offer the following benefits once you join our team;
- DBS costs covered and uniform provided by Employer
- Employer Contributory Pension of 3%
- Employee Assistance Programme
- Blue Light Card Scheme
- Company Events (such as Care Awards)
- Employee Competitions with Love2Shop Vouchers
- Buddy System (£200)
- Employee of the Month (£100)
- Refer a Friend (£150)
- Free Tea/Coffee and Soup/Sandwiches
- Free On-Site Parking

**Our Value-Based Personal Qualities**

**Working Together**
- Involve our residents, family, external agencies & colleagues.
- Speak up when things go wrong.

**Respect and Dignity**
- Understand person-centred care and can demonstrate treating people as individuals and respecting choices.
- Promoting independence and encouraging appropriate risk-taking.

**Everybody Counts**
- Ensuring no one is discriminated against or excluded.
- Understand human rights and their impact on care delivery.
- Facilitating people to speak up about concerns and acting upon them.

**Commitment to Quality of Care**
- Striving for quality in everything we do recognise and understanding what quality in care means for people within our homes.
- Being accepting of criticism and focusing on improvement.
- Being open to new opportunities for learning and identifying the limits of skills and knowledge.

**Compassion**
- Treating people with kindness.
- Understanding the importance of empathy in all areas of employment.
- Understanding the values of others and always providing a caring service.

**Improving Lives**
- Focus on how things could be done better and sharing ideas.
- Understanding of wellbeing and what is important to our residents.
- Improving outcomes for people.
- Ensuring appropriate services are provided for our residents.

**Please note that the duties and requirements in this job description may change as the needs of our service users and homes change. They may also change to align with future policies.**

**Required Criteria**
- Must have a right to live and work in the UK

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