Workforce Information Officer

3 weeks ago


London, United Kingdom London North West University Healthcare NHS Trust Full time

This is an exciting opportunity for a Workforce Information Officer to join our team. Workforce information is a key resource to enable managers to deliver services in a cost-effective way and you will have a key role in supporting this.

**The key elements of your role will be to**:

- Provide frontline customer service and technical support for ESR Portal access and other queries received via the Employee Self Service inbox.
- Run standard and ad hoc reports from the Electronic Staff Record (ESR) and other systems and distribute appropriately.
- Assist with the creation, amendment and deletion of positions and other associated changes in relation to work structures on ESR, whilst ensuring governance protocols are followed.
- Ensure workforce information reports are in suitable formats for the required audiences and communicate this information as appropriate.
- To carry out initial analysis of all queries and triage them to relevant team members accordingly.

London North West University Healthcare NHS Trust (LNWUH) is one of the integrated NHS Trusts in the country. Our team of more than 8,000 clinical and support staff serve a diverse population of approximately one million people providing hospital services to the people of Brent, Harrow and beyond.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To find out more about our Trust, why not view our videowe are London North West University Healthcare

LNWUH is a flexible working friendly organisation; we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.

To view the main responsibility, please see the attached the Job Description and Person Specification.



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