Information Officer

2 weeks ago


London, United Kingdom Goodman Masson Full time

**Information Officer**
**London, UK**
**£14,000 (£28,000 pro rata)**
**Part time (18.75 a week) + Hybrid working**

XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We deliver holistic, long-term work with young people aged 11 to 25 in schools and communities.We're looking for a part-time Information Officer to help manage our IT equipment, and ensure we are, and continue to remain, fully GDPR-compliant. Through this role, the successful applicant will be supporting our whole team - front-line youth workers andoffice workers - to be best equipped for their work, whilst ensuring XLP continues to meet its commitment to data protection legislation.

**Key Responsibilities**
- Sourcing laptops and phones, ensuring best value for money.
- Liaising with our external IT services provider to have laptops setup with software.
- Supplying laptops and phones to new starters.
- Training new starters in the use of their equipment and central systems. IT Support.
- Being the first point of contact for staff IT issues and requests.
- Communicating with our external IT services provider to resolve issues.
- Sending and receiving devices for warranty repairs.
- Taking the initiative to resolve existing and foreseeable IT issues as they arise.
- Training staff in the principles of data protection.
- Processing data access requests, change requests, etc.
- Recording GDPR breaches and taking the lead in responding to these, reporting to the Information Commissioner's Office (ICO) if necessary.
- Keeping records of laptop and phone users.

**Requirements**:

- Organisation with great attention to detail.
- Communicating effectively with senior management, office staff and youth work practitioners.
- Problem solving with knowledge of how to resolve IT issues.
- Using Microsoft Word, Excel and Outlook; Previous experience in a similar role.
- Knowledge of SharePoint and G Suite.
- Good understanding of the Data Protection Act 2018 and the UK GDPR regulations
- An Enhanced DBS check.

**Benefits**
- £14,000pa (£28,000 pro rata) + Hybrid Working
- In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you._


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