Receptionist/administration Assistant

3 months ago


Rugby, United Kingdom Market Quarter Medical Practice Full time

_Receptionist/Administration Assistant_
**Job Summary**

**We have two roles available - one is 19.5 hours per week, the other is 16 hours per week.**

Regular hours:
Working pattern will consist of shifts between 08.00 - 13.00 and 14.00 - 18.30

You will be fully flexible and available to cover additional shifts between 8.00am and 6.30pm, Monday to Friday, sometimes at short notice.

**Reception Duties**:

- Greet all patients on arrival.
- Answer the telephone dealing with or redirecting enquiries.
- Handle general enquiries referring where necessary.
- Make new and follow-up appointments.
- Record messages using the computerised system for the Practice Nurse / GP’s as required.
- Prepare repeat prescriptions following practice protocol and set out for verification and signature of the doctor.

**Clerical Duties**
- Prepare computerised repeat prescriptions following practice protocol and set out for verification and signature of doctor.
- File medical records, hospital reports and letters.
- Maintain computer database.

**General Duties**
- Opening/Locking premises, check heating and ventilation and restore telephone service.
- Leave reception area tidy and ready for incoming colleagues.
- Leave information regarding unsolved or urgent problems in Message Book.
- Ensure waiting rooms are tidy.
- Complete the start of day and end of day checklists when working an early or late shift.
- Set telephone transfer/answer machine, set burglar alarm and ensure all windows are secure and lock up premises securely.
- Participate in training as required.
- Undertake any other duties as agreed with the Practice

**Confidentiality**
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

**Health & Safety**

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified

**Equality and Diversity**

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

**Personal/Professional Development**:
The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

**Quality**:
The post-holder will strive to maintain quality within the Practice, and will:

- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources

**Communication**:
The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with


  • Dental Receptionist

    3 months ago


    Rugby, United Kingdom Rugby - Jones Dental & Implant Clinic Full time

    We have an exciting opportunity for a **Dental Receptionist & Administrator** to join Jones Dental Care & Implant Clinic**,** part of the Portman Dental Care group in **Rugby, Warwickshire.** At Jones Dental Care & Implant Clinic our purpose is our patients.Communication is the foundation of any caring relationship and our highly trained dentists keep our...

  • Dental Receptionist

    3 months ago


    Rugby, United Kingdom onedental Full time

    We are seeking a dental receptionist to join our small but busy dental practice. The job role involves telephone calls, taking payments, assisting patients on arrival, booking appointments, keeping the practice clean and tidy and helping with general duties. Experience of reception and administrative duties preferred however not essential, ideally need to...

  • Receptionist

    3 months ago


    Rugby, United Kingdom Avery Healthcare Full time

    **About The Role**: **Butlers Mews Care Home** located in **Rugby **is currently recruiting for an enthusiastic, team player to join us as **Receptionist. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new...


  • Rugby, United Kingdom Portman Dental Care Full time

    **Job Description**: We have an exciting opportunity for a **Part-time Dental Receptionist & Administrator** to join Jones Dental Care & Implant Clinic **,** part of the Portman Dental Care group in **Rugby, Warwickshire.** If you are a highly skilled **Dental Receptionist/Administrator **looking to work in a positive and friendly team environment, with...

  • Receptionist

    4 months ago


    Rugby, United Kingdom Avery Healthcare Full time

    **Butlers Mews Care Home** located in **Rugby, Warwickshire **is currently recruiting for an enthusiastic, team player to join us as a **Receptionist. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new...

  • Receptionist

    4 months ago


    Rugby, United Kingdom Avery Healthcare Full time

    **Butlers Mews Care Home** located in **Rugby, Warwickshire **is currently recruiting for an enthusiastic, team player to join us as a **Receptionist. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new...

  • Receptionist

    4 months ago


    Rugby, United Kingdom Rugby Nails Salon Full time

    Responsibilities: - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls - Provide information to callers and visitors about the company and its services - Perform clerical duties such as, preparing pedicures, posting online social media, stocking up - Maintain supplies inventory and place orders when necessary -...


  • Rugby, United Kingdom Whitehall Medical Practice Full time

    **The purpose of the role is to**: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of reception/administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other...


  • Rugby, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

    Working in the Paediatric Department at St Cross Hospital Rugby covering reception, answering the telephone and carrying out various administration duties, including printing and posting letters, dealing with the E-referral system and outpatient waiting lists. To meet and greet parents for their child's appointment Answer any telephone queries Carry out...


  • Rugby, United Kingdom Transforming Lives Educational Trust Full time

    **Sixth Form Administrative Assistant - Ashlawn School** - working within an effective administration team - managing their own performance - excellent customer service - development and implementation of new processes and procedures - working with information management systems; sims, excel, word, Google systems - liaising with different teams to ensure...


  • Rugby, Warwickshire, United Kingdom Aspire People Full time

    Job Summary:We are seeking a highly organized and detail-oriented School Receptionist to join our team at Aspire People. As a School Receptionist, you will be responsible for providing exceptional customer service to students, guests, and parents, while ensuring the smooth operation of the school's front desk.Key Responsibilities:Welcome students, guests,...


  • Rugby, Warwickshire, United Kingdom Aspire People Full time

    Job Summary:We are seeking a highly organized and detail-oriented School Receptionist to join our team at Aspire People. As a School Receptionist, you will be responsible for providing exceptional customer service to students, guests, and parents, while ensuring the smooth operation of the school's front desk.Key Responsibilities:Welcome students, guests,...


  • Rugby, United Kingdom Market Quarter Medical Practice Full time

    _Receptionist/Administration Assistant_ **Job Summary** Regular hours: 19 Working pattern will consist of shifts between 08.00 - 13.00 and 14.00 - 18.30 You will be fully flexible and available to cover additional shifts between 8.00am and 6.30pm, Monday to Friday, sometimes at short notice. **Reception Duties**: - Greet all patients on arrival. -...


  • Rugby, United Kingdom Market Quarter Medical Practice Full time

    _Receptionist/Administration Assistant_ **Job Summary** **We have one position of 19 hours per week.** Regular hours: Monday 14.00 - 17.00 Wednesday 13.00 - 18.30 Thursday 13.00 - 18.30 Friday 08.00 - 13.00 Working pattern will usually consist of shifts between 08.00 - 13.00 and 14.00 - 18.30 You will be fully flexible and available to cover...


  • Rugby, United Kingdom The Smartlist Full time

    **National World / Smart Hire are advertising on behalf of an external company.** **Administration Assistant** **Are you computer literate and looking for your next challenge?** Cashmore & Co are a firm of Chartered Accountants, based in Rugby, who are looking for an enthusiastic **Administration Assistant** to join their dedicated team. **Key...


  • Rugby, Warwickshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Rugby, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure...


  • Rugby, Warwickshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Rugby, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure...


  • Rugby, United Kingdom South Warwickshire University NHS Foundation Trust Full time

    An exciting opportunity has arisen for a dynamic, self-motivated individual to join our busy Continence Specialist Nursing service to provide administration and clerical support to Nursing staff. The post holder will be responsible for providing a high-quality administrative service as a member of the Continence Service supporting Rugby Team primarily and...


  • Rugby, United Kingdom Central Surgery Full time

    The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Operations Coordinator, dependent on current and evolving practice workload and staffing levels: Receive incoming telephone calls from...


  • Rugby, Warwickshire, United Kingdom Practice Plus Group Full time

    About the RoleUnlock Your Potential in a Rewarding CareerWe are seeking a skilled and dedicated Administrator to join our team at HMP Rye Hill, a Category B male prison with a capacity of around 664. Located in the village of Willoughby, near Rugby in Warwickshire, our prison offers a unique opportunity to make a difference in the lives of patients and...